This is a very nice high-end hotel situated in a very accessible part of the centre of Granada. Almost everything in the hotel is to be recommended. However, there may be a problem of staff shortage as the staff seem too busy to be able to attend well to the client, especially at the reception. While our check-in was very good, for rest of the time, we found our requests were either not conveyed to the housekeeping or were miscommunicated. When asked any questions or if some request was made the person (there are only 2 and no concierge) seemed busy with a lot of things and not very attentive to the client, as one would expect in a hotel of that quality. The edifice (building) is magnificent!
The hotel was perfectly placed within easy walking of the historic centre and Alhambra. They offered valet parking which i would advise even though it is a bit pricey. Clara on reception was really helpful with advice on how to get round the city. Lovely room on the basement floor of the main house.
I had selected this hotel cause of the spa. The spa services were ultra expensive we were shocked.
The spa was too small it was not same as its looks at photographs.
I never seen a water outage in a hotel in my entire life. There were no water during the day. The hotel doesnt has a water tank.
The breakfast was good. The location was great very close the city centre. The rooms were clean and confortable.
The property was amazingly beautiful. We had an amazing room which was very spacious. Plenty of room for our things and also ample room to move about. Plenty of closet space as well. And the bathroom was amazing. Two separated sinks and a separate space for the shower/tub and toilet.
Nous avons passé un agréable séjour dans cet hôtel proche de tous les sites majeurs que nous avons visités à pied.
Les qualités de services de l’hôtel sont aux rendez-vous : Propreté, chambre spacieuse et confortable et petit-déjeuner excellent.
Le personnel est très professionnel et bienveillant.
Nous recommandons vivement cet établissement
Beautiful hotel and attentive staff. Shower was the biggest and most beautiful I have ever seen in a hotel. The dissapointment was that my husband's shower was freezing cold. I reported this to the staff. We only stayed one night so I don't know if the problem was resolved or not.
Bueno, el hotel está ubicado en un edificio antiguo muy bonito y como que están adecuando alado otro con habitaciones renovadas nos dijeron, está bonito, amplio, el servicio muy amable, el desayuno que nos incluyeron bueno básico. Caminando del centro pero no tan cerca.
Nosotros en las mañanas salíamos caminado pero ya después de estar todo el día fuera, si está retirado mejor regresábamos en coche.
เข้าพัก 2 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Miguel
15 พ.ย. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
We had a wonderful stay. Our room was spacious and comfortable. The staff was courteous and very helpful.