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"Enjoyed our stay. It’s nice and quiet, away from the noise and nice to have the subway, shops and park close by"

"Location"

"Great"

"Clean room and attentive staff. Great selection at breakfast. Easy to store luggage while you waited for check-in."

"The rooms and furnishings were old, falling apart, and didn't have the standard refrigerator in the room. We called for one and after 4 hours when it didn't arrive, I went to the front desk where I was told they were waiting on a "man" to bring it up. I asked for a manager, and he was able to get it delivered within minutes to our room. We asked for washcloths the next day and were told they didn't make the cart and we'd need to call them later in the day to get some. The chairs at the table...

"Normally don’t take the time to do reviews, but the room was clean. It was nice to have updated rooms and amenities. My only issue was the staff. I think 5/6 interactions I had the staff members were very rude and unhelpful. Other than that, it’s a very nice location and sweet spot to stay."

"Convenient location "

"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"Wayyyyyy to much dust all over the room closet towels, washcloths ugh"

"Good"

"Hotel is beautiful and staff was amazing. Location was near 1 train and many options for food nearby. The only thing I didn’t like was the noise at night. We stayed on the street side at the intersection and it was loud. Also, the doors to all the rooms are very heavy and slam shut. It’s a lot in the middle of the night to hear all the doors slamming shut. Other than this, the stay was great and the hotel itself is beautiful."

"I liked everything!"

"The check in process was quick and easy. Triana was super helpful and I want to thank her. Room was clean . The water pressure was not that great. Breakfast was diverse and tasty. Parked at Robo Parking next to the hotel and would recommend it."

"Fantastic rooms and service. The bathroom in the rooms are arranged such that you can’t really spread your knees out though when sitting on the toilet."

"bueno"

"Kosher cafe at the lobby. Serafina conveniently downstairs. Excellent restaurants nearby."

"The staff were great. The hallways to the rooms were old, had an odor and desperately needs an update . The room itself was large but very dated, I’m unsure where the pictures on the website were taken but our room for sure was not used. We had a garden view which was quiet. There are plenty of restaurants around the hotel. I would not stay here again."

"Check in was fast and courteous. The room was clean and inviting. Staff was friendly. "