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"Great staff lovely hotel"

"Clean room excellent service "

"Entire property well maintained clean Breakfast buffet style seemed a little over priced Reception staff and room attendants were fabulous Spa underwhelming more akin to a gym facility which is the main use perhaps but none the less clean not crowded and convenient and good value as included in room price "

"Great place. Lovely staff."

"The room was spotless lovely walkin shower, staff very efficient and friendly. "

"Friendly welcome, clean and comfortable room"

"Parking was very easy and staff were amazing. Only thing I would comment on is the room we were in was looking a bit tired and was in need of a deep clean a lot of dust in higher up places and the breakfast should have more options."

"All good "

"Excellent "

"Room was very tidy and the staff are extremely friendly "

"Everything was perfect. Except being charged again and was £20 cheaper than paying with expedia 😪 Just hope the refund comes through "

"Fantastic high-class hotel in a central location."

"Ottima esperienza , personale gentile due ristoranti in loco entrambi ottimi "

"Only cons were that most rooms did not have air conditioning. We are staying another night in a few days still and are selecting a room that has air conditioning."

"Really disappointing experience at Embankment Kitchen. Despite booking a table in advance, we were left waiting far too long. When we arrived, several staff members were clearly present but nobody acknowledged us or even said, “we’ll be with you shortly.” We were simply left standing there wondering what was going on. Service throughout was extremely slow and disorganised. There appeared to be very little communication between staff, which showed in the lack of coordination and attention. When...

"First time I have experienced a 4 pm check in. At the same time check out is at 10 am. Both times are very inconvenient, especially the 4 pm check in. The place was clean. If you need your room cleaned you would have to request it, which was not an issue. Good access to transit as buses stop just in front of hotel. Front desk staff was helpful. The area is safe, as I was out walking past midnight and never felt worried."

"The hotel was really clean, the staff were great, but,,, the open plan bathroom was unexpected and not what my family would use."

"We booked this hotel and saw some of the reviews and were really anxious about what it was going to be like BUT and a big BUT we could not fault the stay whatsoever. Spa area was impressive with lots to offer well kept and clean. We had breakfast and the food was spot on. Staff were all super friendly and polite. The mini fridge was broken but still fully stocked with a vast array of drinks. Honestly you will not be disappointed if you go. I read the pool was could etc and for us it was...