Thank you for taking the time to review your stay with us at the Kelvingrove hotel,we appreciate your feedback. We are delighted to hear that you enjoyed all aspects of your stay and will ensure your feedback is passed on to Joe. We look forward to welcoming you back on future visits to Glasgow.

Thank you.

thankyou for the wonderful review

Thank you.

Thank you

Thank you

Thank you

Your reservation has been booked on a discounted non-refundable rate. We offer this option to guests so as they can take advantage of the best available rate at the time of booking, as opposed to our more expensive flexible rate which can be cancelled free of charge up to 48 hours before check-in. There is a strict policy attached to our non-refundable rate, meaning no refunds are given upon cancellation. We would be happy to provide you with the information you require to make an insurance claim with your provider.Kind Regards Liz

Dear Paul,Thank you for taking the time to review your recent stay with us at the Kelvingrove hotel, we appreciate your feedback.

Thank you.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel, we appreciate your feedback.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel.

thank you for the great review regards reservations

thank you for the great review

Thank you for taking the time to review your stay with us at the Kelvingrove hotel, we appreciate your feedback. We are delighted to hear that you enjoyed your stay and look forward to welcoming you and your family back to the hotel non future visits to Glasgow.

thank you for the review

Thank you for taking the time to review your stay with us at the Kelvingrove hotel, we appreciate your feedback.We are delighted to hear that you enjoyed your stay with us and found our Duty Managers to be great communicators and very helpful, we will ensure your review is passed over to them and their team.

Dear Dieter,Thank you for taking the time to review your stay with us at the Kelvingrove hotel, we appreciate your feedback.We are happy that you enjoyed your stay with us and found the price to be acceptable. We are delighted to hear that you found Liz to be very friendly and helpful. We hope to have the opportunity to welcome you back on future visits to Glasgow.

dear guest it would great if you would have commented to duty manager at the time and possibly we could have changed the room regards Joe cuthbert

thank you for the review hopefully you will have another night out and stay againregards Joe

Thank you

thank you so much and looking forward to the trip advisor one to hope that your enjoying the rest of the holiday joe

Thank you.

Thank you

Thank you.

Thank you.

Thank you

Dear Charles,Unfortunately as you did not arrive at the hotel for your reservation and you did not cancel with your booking provider within the 48 hours of your check-in time as specified in our cancellation policy. This is why you have been charged for the 1st night of your stay.

thank you i will make sure Liz knows that you said thanks

Thank you

Thank you.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel. We are delighted to hear that you had a fantastic time and found the staff to be incredibly kind and helpful. We look forward to welcoming you back to the hotel on future visits to Glasgow.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel.

Thank you for taking the time to review your stay with us at the Kelvingrove hotel. We would like to thank you for bringing the problem with the tv signal to our attention, we will ensure this issue is addressed. We hope to have the opportunity to welcome you back to the hotel on future visits to Glasgow.

thank you for your honest review however at any point during your stay did you comment on this to the on duty manager .. if you had i am sure we could have dealt with it at the time not posthumously but i will ind ever to find the room you said had a tribal view .. and look at the bed to find out what was wrong with it regards