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"The location is beautiful and the view is amazing however the rooms were extremely dirty and the reception staff didn’t even want to say hello when we first arrived. We had another group of friends who also stayed at the property and reported that the staff were quite rude."

"Gorgeous"

"We were warmly received by Donatella and her daughter, Francesca. Donatella was very gracious and created marvelous treats for breakfast. Her homemade apple strudel was the best I’ve ever had. Francesca was amazing and helped us coordinate ferry schedules, dinner reservations, and activities. The setting is gorgeous and idyllic. Truly a unique and fabulous stay."

"We had a great experience in the hotel, everyone was very friendly and welcoming. Our room was very quiet, clean and comfortable."

"Classy and well equipped! Breakfast was delicious!"

"Very helpful staff and great breakfast"

"The hotel is centrally located with the lake, restaurants, tramway and lake ferries within walking distance. The hotel does not offer onsite parking but there is a public parking lot about 10 minutes away walking. The hotel is older with basic accommodations and does not offer breakfast, but our room was clean and had coffee, tea, water and pastries provided. The staff was very friendly, helpful and accomodating."

"Our room was basic but comfortable. The staff was friendly and helpful with our questions about things to do and navigating local transportation options. Our stay included a breakfast buffet offering fresh fruits, pastries, meats, cheeses and fresh breads. Very tasty."

"The hotel is OK - nowhere near anything though. Receptionist - useless. "Does your resaurant have a selection of food like pizza" "I dont know" "Do you have a menu" "No" "Are there places nearby" "I dont know" Totally disinterested. Let the hotel down very badly. If it were my hotel? Get a new receptionist - its fine to be from Thailand or wherever, but maybe show some interest in the business????"

"Overall this was a good hotel for our stay in Como. We stayed two nights in a room that faced the lake. You could hear normal restaurant noise with the window open but once closed it was pretty soundproof. The room was clean and we appreciated the complimentary waters in the fridge. Room was quite small though, not much room to walk with two open suitcases. Breakfast was your standard European breakfast in the attached restaurant downstairs. Location was perfect, just a quick walk to shopping...