โรงแรมใกล้สนามกีฬา Gilgil, Gilgil

"Politeness of the staff "

"Getting to the property was tough, very tough but so worth it. I was lucky enough to go outside of the wet season but it was still hard. The facility itself is beautiful and the food is delicious. The staff is beyond kind and helpful. The shower though, it hardly worked and water went everywhere. Booking online on their direct site was giving us a challenge until we booked through Expedia and from here we had no issues. There is not fitness room so that was sad and no iron. However, I will...

"The property is in a serene area. We stayed at the Flamingo suite that is an amazing tent. With living room, huge balcony overlooking the flamingoes on the lake. The staff is exceptional. The food delicious and well served. A very relaxing experience indeed. "

"Despite being told that my booking was guaranteed and that you withdrew monies from my account - on arrival I was told that Sunbird had no knowledge of the booking, were full and had no knowledge of Hotels.com. My husband and I were left without any accommodation in the vicinity because of the World Rally Championships. You failed to respond to emails and phone calls to date. And have not refunded my money"