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"There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed "

"great place"

"La chambre était propre et les personnels étaient très courtois "

"Really enjoyed the 2-night stay here. Lovely lake, lovely surroundings, and the grilled lake tilapia delicious. Be careful using google maps, as it may guide you to a grazing field with no exit."

"Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not."

"Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’...

"was on the lake side"

"We really enjoyed our stay here. The rooms are comfortable with a great view of the lake. Plus, the food in the restaurant was excellent, which made dinners so convenient. "

"Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. "

"Home away from home "