Hotel Palazzo Grillo

4.0 star property
Hotel with a 24-hour front desk, 4-minute walk to Old Port

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Photo gallery for Hotel Palazzo Grillo

Exterior detail
Deluxe Quadruple Room | Premium bedding, down duvets, memory-foam beds, blackout curtains
Interior
Interior
Interior
Hotel Palazzo Grillo in Genoa offers dry cleaning, in-room WiFi, an arcade/game room, a library, and tour assistance. Guests can also use luggage storage for city exploration.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is ฿4,408
฿5,147 total
includes taxes & fees
9 Nov - 10 Nov

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Room options

Available filters for rooms
Showing 10 of 10 rooms

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Down duvet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Down duvet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Luxury Double Room (Sofa Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Memory foam bed
Sofa bed
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed - double
Down duvet
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Elite Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Premium Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout curtains
Down duvet
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
Piazza delle Vigne 4, Genoa, GE, 16123

What's nearby

  • Piazza de Ferrari - 5 min walk - 0.4 km
  • Aquarium of Genoa - 5 min walk - 0.4 km
  • Old Port - 5 min walk - 0.4 km
  • Genoa Port Center - 10 min walk - 0.8 km
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 2.1 km

Getting around

  • Genoa Piazza Principe Station - 16 min walk
  • Genoa (GOA-Cristoforo Colombo) - 24 min drive

Restaurants

  • ‪Tazze Pazze - ‬2 min walk
  • ‪Scurreria Beer and Bagel - ‬2 min walk
  • ‪Klainguti pasticceria - ‬1 min walk
  • ‪Pestobene - ‬2 min walk
  • ‪Cremeria Buonafede - ‬2 min walk

About this property

Hotel Palazzo Grillo

Upscale hotel near Old Port
Genoa Port Center and Port of Genoa Cruise Ship Terminal are located near Hotel Palazzo Grillo, which provides a terrace, an arcade/games room and a library. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), multilingual staff and tour/ticket information
  • A water dispenser, smoke-free property and a billiards/pool table
  • Concierge services, a 24-hour front desk and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Palazzo Grillo offer comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 010025-ALB-0020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Frequently asked questions

Is Hotel Palazzo Grillo pet-friendly?

Yes, Hotel Palazzo Grillo allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Palazzo Grillo?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Palazzo Grillo on 9 Nov 2025 start from ฿4,407.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Palazzo Grillo?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Palazzo Grillo?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Palazzo Grillo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Hotel Palazzo Grillo located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of Centro di documentazione per la Storia, l'Arte e l'Immagine di Genova and Old Port. Port of Genoa Cruise Ship Terminal and Genoa Port Center are also within 1 mile (2 km). Genoa Piazza Principe Station is 16 minutes by foot and Genoa Genova Brignole Station is 20 minutes.

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Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 376 reviews
Rating 8 - Good. 72 out of 376 reviews
Rating 6 - Okay. 18 out of 376 reviews
Rating 4 - Poor. 5 out of 376 reviews
Rating 2 - Terrible. 2 out of 376 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location near sights etc, staff all very friendly and helpful. Also, near lots of great restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the old town. Friendly staff and nice breakfast terrace.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ysabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay, seeped in history, right in the heart of the old town. We had a fantastic time with friendly staff, a clean, comfortable, air conditioned room. Some of the smaller ally streets can feel a little unsafe but if you stick to the main ones it was great :)
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a historic building right in the heart of Genoa. 5 minutes from the port and Cathedral. Tons of good places to eat nearby, and a great hotel!
Stayed 3 nights in Mar 2025

8/10 Good

Mikhail

Liked: Cleanliness
Nice old town area, good breakfast, professional service
Stayed 3 nights in Nov 2024

10/10 Excellent

Wan Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town area. Taxi can’t get to the front of hotel. It’s a 5 minute walk from drop off. But well worth it.
Stayed 1 night in Jun 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored palazzo in the center of old town. From the lobby to the room to the other common areas, the feel, decor and design was stunning. Service was generally excellent as well. Great location from which to explore all the Old Town sites and get lost in the maze of alleys. Gran Ristoro, a phenomenal, tiny sandwich shop is a three-minute walk away and a must visit for foodies. There isn’t any parking in the Old Town, but there is convenient self-parking a few minutes walk away at the port. We would definitely choose Palazzo Grillo again if we return to Genoa.
The lobby.
The grand staircase.
Stayed 1 night in Jul 2025

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location, close to everything, super friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful multilingual staff.
Stayed 1 night in Nov 2023

10/10 Excellent

John Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff went out of their way to help us when we were unable to locate the restaurant we had booked.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Palazzo Grillo. Yes, it is a registered UNESCO World Heritage site and a wonderfully restored hotel that seamlessly blends a palazzo built in 1545 with 21st-century conveniences. A superb breakfast on the top floor, a beautiful relaxation library on the second floor, and nicely placed in the old quarter of Genova, at the Piazza delle Vigne. Palazzo Grillo is located in the pedestrian zone of the town center, making access by car impossible. We enjoy walking, so the 5-minute walk with our luggage from the closest parking garage (Marina Porto Antico) to the town center was no problem. Be sure to follow the directions from the hotel. Certain taxis can take you close to the hotel, resulting in a shorter walk. The labyrinth of alleys in the old part of town is worth your trip--a cultural wonder. Expect excellent service from the staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Palazzo stay

We had an amazing stay, the hotel's 16th century architecture is amazing! The retrofitting of modern amenities make the rooms very convenient. It's such an elegant place in the middle of the Genoa historical city center surrounded by shopping and restaurants. I would recommend this hotel and would love to stay in again.
Stayed 2 nights in Oct 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in fun city center area. A bit pricey and a bit confusing to find with gps, but walkable area once there. Comfortable room, although a bit small. Nice minibar and bath amenities.
Stayed 3 nights in Sep 2022

6/10 Okay

Judaline

Liked: Cleanliness, staff & service, amenities
Had to carry our luggage’s to two different flight of stairs going to our room and was too difficult to maneuver our big luggages. Not accessible to vans or transpo, you have to walk to the hotel about 4 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. It would be nice if the directions stated that taxis can and should take you to Piazza Campetto. Our cab dropped us off several blocks away making it confusing and difficult to find the property. That was the fault of irresponsible taxi driver, but it would have helped to know we should have been dropped off at that Piazza.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in such a cool part of Genoa. It is not accessible by car. You have to walk through many alleyways down a hill to get to it. It’s deeply embedded in one of the most beautiful parts of the city. This area had everything from pharmacies to five star restaurants. Our hotel had a beautiful view. The staff were kind and we had all the amenities that we needed. The staff was very helpful when we needed accommodations for our car. They were very knowledgeable about the area and spoke fantastic English. We will definitely be returning to this property when we visit again, and we truly appreciated how we were treated. The rooms are beautiful. further, there is a beautiful rooftop with seating and meals offered. The cost of the meal is very low for the high quality of food that you got. They had omelettes, fruit, desserts, beverages, great coffee. The view is stellar and it’s a very comfortable and quiet place. The hotel overall feels brand new, despite being in what appears to be a very historic building. I can’t emphasize enough how valuable it was to be so central. This hotel is definitely a gem.
Stayed 1 night in Oct 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized. Breakfast was simply incredible and the staff was warm and friendly. Highly recommend!!!
Stayed 1 night in Oct 2025

4/10 Poor

cyril

Liked: Staff & service, amenities, property conditions & facilities
Je m'attendais à plus de standing pour un hôtel 4 étoiles. Coté extérieur il est peu visible près d'une église et uniquement de toutes petites ruelles (la vue des chambres est donc très réduite). il n'y a qu'un ascenseur pour 4 étages de chambres spacieuses. Les petits déjeuner sous forme de buffet sont gigantesques (mais si l'on a droit qu'à un seul jus d'orange pressé) au 5e et 2e etage. Les bons restaurants sont assez loin. Le métro le plus proche est place Ferrari (sans grand intérêt). Le personnel de l'hôtel ne parle que anglais ou italien.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful interiors, comfortable room, great staff, excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Walkable to many attractions. Rooms are fine but staff and its service is the star. Everyone at the hotel were helpful and go beyond the normal to ensure a fantastic experience. One recommendation is once you’re in a taxi to the hotel; call the hotel to coordinate drop off location. Hotel is in a historic area with limited taxi access but the staff will help to secure your arrival.
Stayed 3 nights in Aug 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbart hotell
Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palazzo tastefully designed.
Stayed 1 night in Jul 2025