The room smelled strongly of cleaning chemicals, there was a rag under the bed sheets, and the bathroom vent was moldy.
We booked another hotel and stayed at another location after our first night.
They’re really doing a great job remodeling the place. I loved the room, it was comfortable and beautifully remodeled. Do not judge a book by the cover with this place. It’s a tucked away jem and I will be staying again. They’re putting a lot of love into the location and it shows. Thank you for having me.
There isn't the community center that was advertised but other than that it was great. With such an amazing location and access to the free trolly system we had an amazing time.
Our room was newly remodeled so everything felt clean and new. Most of the rooms near ours were in the process of being redone. Loved have a fridge with a freezer in the room. It got a little humid even with the ac low but was overall comfortable and a great deal for a nice place to stay for the night! The view was lovely.
I can tell you that the room was clean. They mentioned that there were areas under reconstruction, but really only one staircase was fixed. The other areas were deserted. The main entrance really seemed like something out of a mystery story. It was like a dirty, untidy warehouse. The surrounding area was deserted and unhygienic, nothing like the photos on the website. It scared me so much that I booked somewhere else for the safety of my family and belongings.
This is a contactless property and there is no way to get a hold of them to check in. The property didn’t have any cars in the parking lot and no one was around to ask. I called the phone number multiple times and monomer answered. I don’t recommend staying there.
Online Check in was great, easy. Room was clean and well equipped. Property is undergoing renovation so doesn't look great now, but hopefully will improve. Easy dining options in area. Property is just at the exit of Roaring Forks so easy access if you come that way.
No check in staff, you call a number to check in and the give you a room # and code. Conditions on the outside of the hotel are poor, very rundown. Parking not the best. The room itself was poor, unclean with several flying and crawling bugs. Bathroom tub was unclean, dead bugs laying in it. Surprisingly the bed was comfy and air conditioner was good as it was cool on hot days. Also convenient and close to downtown with free trolley stop across the street. We were hardly in the room as we were gonna the entire day, but be cautious if choosing to stay here, the price is low but so is the quality.
Not good, picture are deceiving
And no one should have to experience
That.
And there was bugs in the room.
I would not recommend this too anyone
Bed was
Their entities were not good no pool nothing to have fun there.
Look can be deceiving
That was not what.
This place was disgusting. The furniture all looked like it belonged in a college dorm room. The curtains didn’t extend all the way across the windows, so people walking by could peek in if they really wanted to. The room was very damp and musty.
The worst part though? There were flies everywhere, both dead and living. All over the walls. All over the floor. On the bathroom ceiling. In the shower.
I tried to cancel my reservation before I got there after reading some reviews outside of this platform, and nobody from the motel responded to Expedia about it.
Overall…just not a good place to stay. If you’re looking for a good economical place to stay in Gatlinburg…there are probably way better ones out there. This one should just flat out be condemned.