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Margaritaville Resort Gatlinburg

3.0 star property
Hotel with free breakfast, steps from Ripley's Aquarium of the Smokies

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Photo gallery for Margaritaville Resort Gatlinburg

Lobby
Property grounds
Property grounds
Restaurant
Lobby

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Spa
  • Pool
  • Laundry

Room options

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About the area

Map
539 Parkway, Gatlinburg, TN, 37738

What's nearby

  • Anakeesta - 1 min walk - 0.0 km
  • Ripley's Aquarium of the Smokies - 1 min walk - 0.2 km
  • SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Space Needle - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 68 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬2 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬2 min walk

About this property

Margaritaville Resort Gatlinburg

Hotel near Anakeesta
Near Ripley's Aquarium of the Smokies and SkyPark, Margaritaville Resort Gatlinburg provides a free breakfast buffet, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a fireplace in reception and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • A TV in reception, a 24-hour front desk and free newspapers
  • A front desk safe, coffee/tea in reception and a lift
Room features
All 112 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and minibars.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Balconies, fridges and microwaves

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Seasonal outdoor pool

Crossroads Inn & Suites

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 1,314 reviews
The price is ฿2,057
฿2,649 total
includes taxes & fees
11 Aug - 12 Aug
Crossroads Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Twin
Best Western Twin Islands
Best Western Twin Islands Gatlinburg
Best Western Twin Islands Motel
Best Western Twin Islands Motel Gatlinburg
Twin Islands
Twin Islands Best Western
Best Western Gatlinburg
Best Western Hotel Gatlinburg
Best Western Twin Islands Hotel Gatlinburg
Gatlinburg Best Western
Margaritaville Gatlinburg
Margaritaville Resort Gatlinburg Hotel
Margaritaville Resort Gatlinburg Gatlinburg
Margaritaville Resort Gatlinburg Hotel Gatlinburg

Frequently asked questions

Does Margaritaville Resort Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

Is Margaritaville Resort Gatlinburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Resort Gatlinburg?

Self-parking is free at this property.

What time is check-in at Margaritaville Resort Gatlinburg?

Check-in begins at 2 PM.

What time is check-out at Margaritaville Resort Gatlinburg?

Checkout is at 11 AM.

Where is Margaritaville Resort Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is steps away from Anakeesta and Ripley's Aquarium of the Smokies. SkyPark and Gatlinburg Space Needle are also within 10 minutes.

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Margaritaville Resort Gatlinburg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 333 out of 992 reviews
Rating 8 - Good. 415 out of 992 reviews
Rating 6 - Okay. 160 out of 992 reviews
Rating 4 - Poor. 55 out of 992 reviews
Rating 2 - Terrible. 29 out of 992 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

kim, Sylacauga, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean, convenient hotel

We have stayed at this hotel several times. It is clean, comfortable, and conveniently located within walking distance to all the major attractions. The breakfast that is included is more than just the normal continental breakfast. Eggs, sausage, gravy and more are served up by a very nice husband and wife couple. I would recommend this hotel to anyone!

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were very comfortable, the breakfast was good. The staff was very nice. The location was great for walking to local businesses. We left the day before the fires, we are praying for everyone in Gatlinburg and Pigeon Forge

4/10 Poor

GEORGE

Disliked: Staff & service, property conditions & facilities
2 1/2 stars, no wi-fi, no jacuzzi, pool, but high priced!

2/10 Terrible

Terrance

Disliked: Staff & service, property conditions & facilities, room comfort

Convenient to downtown but very small room.

This hotel had the smallest bathroom i have ever seen. Very uncomfortable.TheTV did not work when we got there. Called desk and they sent up maintenance man. He told us hotel was closing down that Sunday. Had I known that I would not have stayed there.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Hector

Liked: Room comfort
Disliked: Property conditions & facilities

Family get-a-way

For the price we paid, I was expecting more.

8/10 Good

Joey, Hattiesburg, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, walking distance to everything!

We stayed here and was able to park the car and leave it for the week. Trolley next door able to take us anywhere we need to or just walk down the street. Very very convienent!

10/10 Excellent

Muffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

Great place we always stay here when we go to gatlinburg

6/10 Okay

Soreback, SC

Liked: Cleanliness, staff & service
Disliked: Room comfort

Convenient to shops and staff friendly

Convenient to the shops and staff friendly. The bed was hard as a rock though.

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great office staff

Close to all food places and shopping and water view

8/10 Good

Bill, illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Although a bit dated, the room was clean and comfortable. We had a balcony facing the stream which was nice; however we were downwind from the cigar and cigarette smoking neighbors. The same neighbors woke at 5 am for their morning smoke and conversation. She sat on the balcony while he worked the bathroom at the other end of the room and they planned their day loudly. 5 am. The breakfast was nice; the biscuits were fresh and hand made -- light and buttery! The hotel is at the far end of the tourist spots but very walkable. Ate at the mellow mushroom and the smokey mountain trout house, both short walks.

8/10 Good

Robert, US

Liked: Cleanliness, staff & service, property conditions & facilities

Cozy stay

8/10 Good

Jamie, Knoxville TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in middle of downtown but quiet

We had a room on the river but the river was way down which of course not the hotels fault! Had a pleasant stay. Easy check in and out. It is right in the middle of downtown but because it is such a large hotel, it is almost secluded. It appears to be an older building but very well maintained and clean.

10/10 Excellent

Donna, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun in Gatlinburg

Perfect place to stay. It was walking distance to the strip so we didn't worry about parking since we left the car at the hotel. Clean, comfortable room. Great staff & breakfast.

10/10 Excellent

L, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Close to all shops in Gatlinburg.

Everything was great. Sad to hear closing the end of November.

8/10 Good

David William, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained and clean property. Would stay there again. Friendly and helpful staff. Breakfast area was spotless and had excellent food. Scrambled eggs, biscuits. gravy, sausage patties, fresh fruit, toast, sweet rolls, waffles(not frozen), cereal, yogurt, juices and coffee. Lady running dinning area was supper nice and constantly cleaning.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Brenda, Lexington, SC, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location !

When we got to the hotel they had not received the information about me needing a ground floor room. They took their time and found us a ground floor room near the office which had a king bed, fireplace, refrigerator, mcrowave, etc. We were right in downtown Gatlinburg and could walk to pretty much anywhere we wanted to go. The staff was very accomodating in helping us find the different places we wanted to go. When we go back to Gatlinburg we are definitely staying there again.

10/10 Excellent

Harry, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the room was convient and noise free very relaxing

food was good a nice time lots to see and do traffic is busy shows to expensive. All military dont have ID card Ive been out since 1981 with 12 years in eveyone wont give military discounts with out Military ID card like the Aquarium in Gatlinburg so we didnt go

6/10 Okay

Bob, Fishers, IN

Liked: Cleanliness, staff & service

Throwback room

Room was off from the others. View was of someone else's room. Shower rod was curved so the shower curtain would go to the center of the tub and leave both ends uncovered. Breakfast was okay but bland. Had to ask for hot cholate.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Best Western-Wonderful

Only thing I would recommend to the hotel is get comfortable chairs to sit in ...ours was like sitting on concrete after 30mins to watch news at night. We had a TV but you couldn't enjoy sitting cause if the type chairs...how about improve that.

6/10 Okay

Patricia, US

Convenient location

Walking distance to Gatlinburg attractions. Disappointed in this Best Western. Needs updating, rooms are small and worn. Tile floor was dirty and our room had a musty odor. Meager continental breakfast.

6/10 Okay

Margot, US

Liked: Staff & service

Expected a nice view, but got trash cans instead.

Because of the information on the Expedia website, we thought we would have a room with a balcony overlooking a stream. But from our room and balcony, room 412 in the Honeymoon Island section, we saw only trash cans from the restaurant next door and heard them emptied in the middle of both nights of our stay. There are many other rooms that do have a nice view of trees and the stream. Do avoid room 412 and the room right next door if a nice view and quiet are important to you.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveller

Liked: Staff & service
Nice location and balcony though shared was very nice. Room requires renovation. Carpet was old and wet in places.