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"The customer service is always consistently amazing. The rooms are clean and comfortable.."

"We had an excellent stay, the staff was very friendly and helpful. The location is perfect to get around easily and the restaurant was wonderful. "

"So if the staff are reading rhis, I wonder if a Platt or a longer Platt name has ever stayed there, other than me? I laughed with the staff about wanting to stay here because my last name is Platt..... (a few letters longer). I had a magical stay. I enjoyed the rooftop. The service was prompt. The rooms were clean, the showers worked, i'm in downtown new york city, what else can you ask for? Next time I come to new york, I'm staying here especially now that I know the neighborhood better."

"Good"

"Clean room, good location, a bit tight in terms of space"

"很好 就是停車不方便"

"I was expecting this hotel to be awful bc it was inexpensive but it was clean and much more spacious than regular nyc hotels. It’s olddd but excellent location!! I’d def stay again. It’s one of the least expensive options and so convenient "

"Very nice and attentive staff"

"Walkable to time square, Madison Square Garden and broadway"

"Super comfortable bed, I can’t state this enough. The staff is amazing, very friendly and helpful. I’m definitely going to stay here again. "

"Great value and service"

"The room was very clean. Tyrell at the happy hour bar was great - engaging and polite. he desk staff was pretty stiff, but efficient."

"Nice hotel service horrible "

"Excellent staff: friendly, efficient. Avoid 14th floor room on weekends, unless you want to party on the roof deck. Very noisy on Saturday night."

"The location is very convenient, the hotel staff were lovely and the room was clean. There were not too many towels available and the interiors and elevators need a refresh. Our door handle was very sticky and it would take multiple attempts to open the door. This is fine during the day, but dangerous if one needs to leave one's room quickly."

"Very good place, the only problem is rooms next to road have some traffic sound at night, but not loud"

"Was an okay property. Elevators run pretty slow, but the heat in the room worked well."

"The gym was impeccably clean and our room attendant, Janeth, was amazing. We really Appreciated coming back each evening to a clean, well organized room. "