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"Overall good "

"First off, the address is wrong. It directs you to JOMO hotel in another town that is not Fenghuang. We got in late at night and had to spend an hour sorting this out with our Taxi driver’s help. The hotel is right next to a nightclub so the music is blasting in your room. Don’t expect to get any sleep because it’s so loud that it almost feels like you are sleeping in a nightclub. This is not a 3.5 star hotel. I’m not sure how it got this rating. This definitely feels like a 1 star motel....

"Large modern room with comfortable bed and separate bathtub & shower. Quiet location. Staff do not speak English, which is typical even for Western branded hotels in China. My room smelled a bit like sulfur, strongest near the toilet, but common areas did not. Air conditioner did not work. When reported to front desk, the complaint was met with a shrug. A bit of a walk from the historic area, but a gated walkway serves as a shortcut. "

"Super recommend. Location is the best by far. Rooms big and very new. But over all that the staff was so amazing. We just left and would love to come back. Our son forgot his backpack in the train station and the manager was so helpful with all the calls. And after police helped us find. We are in love with China. "

"Everything was amazing. From the very first interaction to the very last farewell. The host always responds to my questions promptly. Provided assistance with transportation to and from train station. Had welcome drink and snacks for us. Room was spotless and very comfortable, location was awesome as well. Situation very close to the river. Short walk to everything. Would definitely recommend to others."

"It is difficult to access with suitcases, and the body wash and shampoo bottles are small."