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"Great room with a large balcony and an incredible view of the harbour. Perfect location."

"We did not feel safe at this property and could not stay here."

"The bathroom fan was not working, but other than that, the room was great. The breakfast could have used a little more fruit options."

"View is amazing however, the rooms are desperate in need of updates. They look tired and worn."

"Unique decor, friendly and helpful staff, clean rooms. Breakfast was great, too! Easy to get to, close to the airport."

"We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo."

"Thanks so much again for a wonderful stay! We especially appreciated Christian at the front desk, and Andrew, Alex, and the other ladies. Shelby in Housekeeping was so helpful when I needed vinegar for my laundry rinse. Adrianna in the breakfast room was stellar, the absolute best keeping things stocked. The housekeeping staff are terrific with their duties. As long as you have room, we will be back! (Sometimes we aren’t able to get a room! No wonder:-)"

"This Retreat is absolutely amazing. Such a beautiful home in a beautiful part of the world. The owners go out of their way to make your stay the best ever and will provide you with all the comforts. Make Coles Bay your only choice when visiting in this area."

"Quaint and quiet!"

"What a hotel! Four Seasons watch out…"

"Older property but good stay, had decent recent updates and it was a good stay."

"Very friendly staff. Lots of character in the building. The air conditioning was loud."

"Staff were super helpful and friendly"

"Excellent place; very nice breakfast."

"The room was basic and clean.Air conditioner worked well.Surprising choice of TV options. Fridge and freezer both worked well.Downside for me was no blowdryer in the bathroom but I would stay here again."

"The staff were very friendly & extremely helpful, the room was spacious & bed was very comfortable, and the breakfast was absolutely delicious. I will be staying here again for sure the next time I am in town. 😄"

"This motel was very low end not worth the money we paid. Buyer beware. The motel is old and run down. It had a homeless camp feel to it. It came with good reviews that is why we chose it but now that I stayed there a weekend it was a huge mistake. Did not feel safe staying there."

"Great stay!"