Search Hotels Near Galleria Luti, Callander

"Noisy in the morning with workmen banging and drilling next door of up above my room "

"Great location, lovely staff and great bar"

"Stayed overnight after a concert at the Hydro. While the room was spacious and the location ideal, the service fell short. The fire alarm went off at 12.30am with no information from staff about what was happening. After several minutes it stopped, but the disruption made it difficult to get back to sleep. What frustrated me most was the checkout experience. I wasn’t given any apology or explanation, yet I heard other guests being offered both apologies and generous discounts for the inconvenience. This inconsistent approach to customer service was really disappointing. "

"Central for Lomond Shores and town centre. Good food and drink options. Staff, especially Natasha, extremely friendly."

"The hotel needs renovation.The food in the restaurant was terrible and expensive! if you order a pie or smoked fish, know that they are bought from a supermarket and are just reheated. "

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"Room was beautiful and clean, breakfast staff was lovely however our "bucket list" stay was incredibly dampened due to the dinner staff member. She was quite avoidant and disinterested and would audibly sigh when walking away from customers. Extremely disappointed in the meals as most things were unavailable on a Friday night and there was only one steak cut option and only one chicken out of 3 on the menu available. None of this was told to us until ordering even tbough we were handed the menu 5 minutes earlier. We had to ask for water near the end of the meal as it wasn't offered even though it was for other diners. It was supposed to be the highlight of our holiday from Australia and it let usdown. The accommodation was great thoughcut optiona"

"Nice upbeat staff, choice of activities and outdoors or just chill"

"To make something right goes beyond words, not asked upon checking out how was my stay. I had to complain to head office and just sent back to the local hotel who does not really care about customer experience. House keeping banging on the door at 10:00AM!!, when checkout was at 11:00!! Offered no compensation for the very scary and rude experience. It seems they do not want future bookings! "