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"nice staff"

"Nothing wrong the aesthetics of the hotel and appeared clean. Staff were good. Just the second Marston’s Inn in a year that I’ve been bitten badly by bed bugs. Reported and hopefully will get sorted. 100% will not stay at another Marston’ Inn."

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"We only stayed one night, so didn't have too much experience of the hotel, but we were very happy with our room and the facilities for that one night."

"I paid over £200 for one night here. The experience was very poor. I chose it because the hotel is centrally located and has a decent pool. At check-in the receptionist was more interested in talking to her friend than in her customer. The room was clean, but very averagely furnished. Ridiculously, if you chose to use the bath, there is no soap or shampoo within reach (see photo). The dispensers are fixed to the inside shower wall, so you’d have to get out of the bath for soap. The pool is of a...

"Clean room, great location and friendly staff!"

"The food was out of this world, presentation, taste and service in the restaurant. Spoke to staff and the Chef after my meal and the passion for the food and the standards was evident. I will 100% recommend and stay again."

"Hotel looked great online and like a 1970s holiday camp when we arrived with metal staircases and chalet rooms We also had a lovely guest decide to smash the room up under us and threaten everyone police called not 1 member of staff checking anyone was ok Breakfast was awful all in all never to be repeated again"

"I generally hate writing bad reviews, especially in a case where I was only in the hotel for a total of 4 HOURS, but my refund request was denied, so this is what it's come to. After a 20 hour overnight trip to Sheffield, I had to deal with the following: 1) The hotel booked me into a room that I didn’t request from Expedia — a wheelchair accessible room, which triggered my chronic back pain as I had to constantly bend over in order to reach surfaces. The hotel staff blamed Expedia for not...

"Liked that hotel was a bit quirky. Room was nice overlooked the car park but with countryside views beyond. We had an evening meal in the Bareca restaurant which was very good especially the Dirty Burger, highly recommended"

"Perfectly adequate stay. We were only there for a brief overnight stay for a graduation. Booked 3 rooms. Twin room excellent, huge beds and bathroom, other double rooms a lower spec. Beds super comfy, very dark and well air conditioned rooms. Friendly and efficient reception staff. Parking included. Fast check in and checkout. Didn’t use bar or restaurant so can’t comment. Taxi ride into Uni and centre of town."

"Beautifully decorated cottage. Breakfast was very good and all staff were helpful"

"Rooms was only small, but staff were polight"

"The hotel is looking a bit tired and in need of an update. The room was fine...no safe, furniture a bit tatty and some black mould around the bath/shower. Only 1 dressing robe and slippers in the room, although booked as a couple. Room service was a bit random. The sandwiche that arrived was not great, with a tired piece of lettuce, 2 small tomatoes and some tortilla chips. Breakfast was again fine but nothing to write home about. The hot food had the air of being put out for the opening...