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"Size of the room was spacious, high ceilings, comfort bed. Shower was powerful and anything else in the room just met our needs for 3 nights stay. Used laundry room-excellent fast washing. My husband tried Onsen Sadi was really nice experience. Hotel close to Hakata station which was very convenient. Gion old town is walking distance to explore temples. There is 24hr supermarket nearby good for Jetleg morning breakfasts. All very good, friendly staff if we come to Fukuoka again will definitely stay here. "

"Very nice public bath and clean room. "

"Staff are polite and accomodating. Rooms are clean "

"Clean room and helpful staff "

"Friendly front desk staff. Great house keeping team."

"Room was cleaned and smooth checked in process "

"Lovely staff! Fantastic breakfast, the team working in the breakfast buffet were so very kind. Beautiful room, clean and nice amenities. The only con is the pillows were a bit to hard. Otherwise, it was a terrific stay!"

"Reception processed our separate bookings so we didn’t have to re check in. Location is key, stones throw away from Hakata station and leisurely 10 min walk to canal city mall, "

"ハウスキーピングの「おはようございます」と気持ちの良い挨拶。　白いTシャツを白いシーツの上に置いて部屋を出てしまったのですが、ちゃんと畳んで置いといてくれたのは嬉しかった。よそのホテルではこのミスをして、何回かシャツを無くした経験があったので　流石ニューオータニと思った。ハウスキーピングチーム　優秀"