"The building is very old, but you can feel the effort put into keeping it clean and tidy. The staff provided polite and attentive service without being overbearing. Above all, the hot spring is wonderful. The bath on the first floor was too hot for me, so I used the one on the fifth floor instead, and enjoyed a refreshing soak in the morning. The quality of the water is undoubtedly among the best in Japan.
This place is not for those expecting the hospitality of a luxury hotel or clean,...
"Great spot away from the busy Tokyo area. The rooms and the hotel is special in its own way and has a lot of character. Felt like being in my grandparents home. Really enjoyed staying here and it made it incredibly easy to walk to and from the train station to get bus tickets. Would definitely tell friends to stay here in the future. "
"Tolles altes Haus, ohne Luxus, aber netter, hilfsbereiter Chef, große küche zum Austauschen mit anderen Gästen, viele Möglichkeiten in dem kleinen ort wie Wandern, Radtour, Onsen, Museum, einheimische Lebensmittel, Reisfelder... in der nähe Seen, Matsumoto-Burg.... alles total entspannt und erholsam"
"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
