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"The hotel in general was good. All the staff were helpful and welcoming with one exception. A lady was incredibly rude every time we ordered a drink in the evening. Very close to the lifts and good overall ski facilities "

"We had a very nice stay at VAYA Achensee. The hotel is modern with good wellness and pool area, espacialy the outdoor natural water pool was great. Very friendly staff and good breakfast and dinner."

"Pools are amazing! "

"Nice clean room, staff wss helpful on reception. Nice to have the free bus travel you fmget when staying 3 or more nights. Easy to get to on the 504 from train station."

"The room was lovely and cosy. Very powerful shower! The hotel is in an excellent location for public transport. 2 minute walk to the train station and you are in Innsbruck main town centre in 6 minutes! Would definitely recommend this hotel and would stay again in the future. "

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"Gorgeous hotel, super clean and spacious apartment with full size kitchen, beautiful and comfy spa, ski bus directly outside the lobby, 15 min walk to the city center. "

"The room felt very old and outdated. The pictures shown online during the booking process looked modern and well-maintained, but the actual room was quite different from what was advertised. This was disappointing, as the photos created a completely different impression. The breakfast was also below expectations. There were very limited options, and the overall quality was not great. For a hotel in this category, I expected a better variety and fresher choices. On the positive side, the sauna area was very good and well-maintained. It was definitely the highlight of the stay. Additionally, the staff were polite."

"Beautiful room with and incredible view of the lake. Wonderful food with excellent service. 10/10 would stay again!"