โรงแรมและที่พักในแฟรงคลิน ลคส์

"Great staff, great location and great amenities. Breakfast was great all the time we stayed. Thank you so much"

"Rooms were very clean, staff was pleasant, hotel located in the middle of lots of events and activities."

"The hotel location, rooms, and overall experience was amazing. Rooms were very clean, spacious and comfortable. Hotel Staff was very accommodating during our request for early check-in. We will visit this hotel again during our next visit to NYC."

"It is a beautiful property located just a few blocks from Time Square and Central Park. The staff and hotel features were very good. The rooms were even normal sized and not "New York City small." The breakfast buffet was very good. The price is a little high, but for our visit we got a credit each day equal to one guest, so that helped significantly. The only issue was that we visited during an extreme heat wave (100+ degrees for several days) and the air conditioning on the upper floors (we...

"Good location but unfortunately the room we were given had bad air conditioning and almost a non functional wash basin water mixer . Mattress felt old and uncomfortable with sagging springs !"

"Location unbeatable, staff was wonderful. Property is run down, room wasn’t clean enough - water stains and a couple small bugs in bathroom. The pool and spa area was not modern, not as clean as I would like. Horrendous disposable flip flops instead of standard gym/hotel slides."

"Not worth the price at all. Bathroom door is broken, 4 star at most."

"Breakfast was great"

"The staff was helpful.The room cleaning could use more attention hair in shower and on shower curtain. They had to switch my room 3 times due to the A/c not working, then the noise...the 3rd room was the one that had the hair in shower and shower curtain."

"Close to Times square and central park, easy to walk everywhere and close to subway. Room was clean, though water was HOT coming out of the taps. Suited all of our needs for a family get away-room is small for 4 people but it's NYC and was expected"

"They were great!"

"Wonderful hotel with very nice staff, easy check in and check out, clean, large room that lacked for nothing except a fridge. I love the location on the upper west side, near to the natural history museum and Central Park. Nice Matin offers nice meals throughout the day with a hotel discount. The price is half what the same room would be on the east side. They do not have valet parking but the parking lot they recommend gives a big discount if you are staying at the Lucerne. "

"Very clean and staff was friendly. The elevator needed AC. The breakfast was decent. Location was perfect also."

"Room was clean and breakfast staff were very polite and helpful. Front desk folks were courteous"

"Beautiful historic building. Very clean. The staff was helpful. The bar was nice. Only downside is there is no restauarant or breakfast or even coffee available in the hotel (there is a nice Cafe next door that you get a $10 voucher for but not ideal for early morning take off)."

"Great experience 🌟"

"Good place to stay with the family."