Good basic room. Great staff. My room this time was one of the first on the hall and I had a lot of sound from bathrooms, which I was eventually ignore. Otherwise, good stay and would come back when needed.
Floors were a bit sticky. Needed to get toilet paper. And the bed was far too close to the outside wall and A/C unit. Making it difficult to walk around for getting in and out of bed.
I understand this hotel is pet friendly but the sofa couch cushions were stained with animal pee very badly. They should have been clean because it was a bed to sleep in. The sheet on the pull out couch was dirty. We asked for new sheets and also for a few extra pillows due to having a 3rd person. They said they were out of pillows. Really? When I said the couch cushions were all stained the woman at the desk said- this is a pet friendly hotel & it stated that when you booked. Very unfriendly. I work in guest service so I know this shouldn’t be their norm.
Very good customer service, pleasant staff. Halls and room clean. Problem with tub, but front desk nice about it and gave an unexpected discount. All in all, a great one-night stay. Good breakfast bar. A variety of fruits would be nice.
The appearance of the facility was okay but inside the room... I believe housekeeping only emptied the trash and made the beds before we checked in. The mini fridge had a thawed out leaking (previously) frozen meal in it. The bathtub was slick from a prior guests products. The bathroom floor was sticky and greasy. There was caked up dirt behind the bathroom door in the corner of the floor. The pillows were either hard as a rock or so soft it was like nothing.
Janice
เข้าพัก 2 คืน, พฤษภาคม 2024
8/10 ดี
Kathy
13 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Very friendly staff. The only slightly negative thing was upon entering the room I went to check the AC unit and noticed a partially filled water bottle laying on the window sill. Everything else seemed clean except for this. Comfortable beds and clean bathroom
The room was very dirty. Shower was gross, the wall behind the toilet looked like it’s never been cleaned before, dried urine on the wall, the floor was sticky, outside of microwave was dirty, mini fridge door was sticky, dust and dirt everywhere.