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"This property met my expectations and was perfect for our needs. It’s a very reasonably priced hotel about 10-15 minutes walk from the main attractions of Florence. The staff was truly friendly and helpful. Though a bit dated and shabby, our two rooms were impeccably clean, sheets and towels crisp and fresh, and the AC unit new and efficient. Plenty of hanging and drawer storage. Fantastic cafe/bakery on a nearby corner for breakfast, restaurants five minutes walk. Try Retro Ristorante—modest...

"Excellent stay! The room was immaculate, and the host was extremely attentive via WhatsApp (always responsive). He also allowed us to check in as soon as the room was available. The place is walking distance to the tourist destinations in Florence, but just far enough away that you get a taste of the real city (and with lower prices in the places nearby)."

"Ficamos hospedados no Guest House, em Florença, e a experiência foi muito positiva. O ponto alto da propriedade é sua localização: do lado do mercado Central, estação de Santa Maria Novela, perto de todas as principais atrações turísticas. O check-in é extremamente fácil, todo feito por sistema de auto check-in, o que torna a chegada bem prática. A propriedade possui poucos quartos (3), e ficamos no quarto amarelo. O ambiente é confortável, amplo e acomodou muito bem três pessoas. O banheiro é...

"Si "

"Despite receiving confirmation of our stay following the booking process, we received a message the night before our stay at the Five Suites saying we must pay our tourist tax before arrival - our confirmation clearly stating that this tax should be paid at the property (presumably on arrival). Further, the message said that we would receive instructions on how to pay, which were not forthcoming! I called Expedia that evening to complain and spoke to a young man, but he was unable to get hold...