There is no front desk staff. We had to wait outside about 35 min for someone to let us in. After travelling with heavy bags, that was not ideal especially when we had agreed to a time before hand. We had to have a stranger on the street phone them. Once they arrived, check-in went smoothly. The room was spacious and had a mini fridge. It would have been nice to have a microwave at least to eat leftovers. I wasn’t a fan of the shower. The water pressure wasn’t great. Also, it would have helped to have a mirror in the common area to get ready if someone else was showering or using the bathroom. The place can get quite noisy as it is on a busy street. That didn’t bother me too much. What did bother me is that on our last night, I was woken up 3 times (1am, 5:30am and 6:30am) by the upstairs people having sex. There is no sound proofing at all. I’m not sure if they were other guests or the property owner as apparently he lives there. Definitely very unprofessional if it was him and also a very awkward situation when you’re sharing a room with your mother. Also, there are a large number of stairs to climb and no elevator. I am thankful that they offered help with my bags both on check in and check out. They also called a taxi for us which was nice. Overall though I would stay elsewhere for the price we paid.