"I dont think i will even consider any other hotel in Florence specially if you have a car driving around Tuscany. The tram stop right outside the hotel and takes you right into downtown. AC was also very cool which is perfect for summer months. Room was very spacious. Bar and Food options on site."
"We had a very good stay in Florence. The location was excellent, the room was comfortable, and overall we were very happy with our experience.
There are a few areas that could use a little more attention. Some parts of the hotel looked a bit worn, with noticeable marks and damage on some of the walls, and the elevator was occasionally problematic. These were relatively minor issues, though, and didn’t significantly affect our stay.
Overall, we had a great experience and really enjoyed our time here. A very good option for a stay in Florence, and we would happily recommend it!"
"The entire stay was perfect, from start to finish. This hotel is to the image of Florence: beautiful and steeped in history. All staff were professional, competent and very pleasant. Our room was comfortable and the all-linen sheets? Dreamy. The breakfast was delicious and suited all tastes. We could not have asked for a better location to explore all that Florence has to offer."
"This hotel is STUNNING! Beautiful interior and exterior design and furnishing. Very close to the train station and buses are easily accessible. The staff are also very professional."
"I loved the hotel decor! And the hotel staff were great! Check-in/check-out was a breeze. Super helpful and knowlegeable staff. The room was a bit small but cozy, clean and a very comfy bed. There is minimal area to store/hang clothing. There was a mini safe in the room. The bar fridge included water and cream for coffee/tea which was provided at no additioal charge.
The patio area is quite lovely with a variety of sitting areas, umbrellas and misters.
The restaurant staff was great but the food is very pricey and not fabulous.
This hotel is located within walking distance to restaurants, shops, farmacias.
It was about a $15 EU cab fare from the Florence Santa Maria Novella train station to the hotel."
"The time I stayed at this hotel it had a rating of 9.6 out of 10. This score is not good enough for what I experienced. I have traveled the world and I stayed in hotels from no stars to world elite hotels. This is the only hotel that deserves 10 out of 10."
"Outstanding service! I had a travel crisis and needed to figure out how to get an emergency passport. Samuele, at reception went completely above and beyond to help me research the process, print paperwork, and figure out my next steps. Exceptional staff and highly recommended!"
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