รีสอร์ทใน เฟลมมิง ไอซ์แลนด์

"I have been a Bonvoy member for years and this was booked as a work trip. This was my first time at The Renaissance Andi expected so much more!!! Normally when I walk into a Marriott room the TV is on, the lights are on and the room is cool. I walked into a dark, hot room that smelled like wet dog! The bathroom was not clean and the sink had sand caked in it. The comforter on the bed was lumpy-just disappointed! I tried ordering room service Thursday night, Friday morning and Friday night-no one...