Search Hotels in Flankers, Montego Bay

"I travel often but, this was my first time booking at an all inclusive adult only resort, unfortunately, the Riu Montego Bay is overrated! If offered room 30 RUN by all means! The room is located directly over the 24 hr sports bar so sleeping is impossible, the view is obstructed, and to top it off the room has ROACHES! When we complained they sent up housekeeping with a can of insect spray and of course on the last day we saw more ROACHES so, now we have to FUMIGATE our luggage before going home. So for CLEANLINESS ZERO STARS! Then we were locked out of our room for an hour sitting on the floor due to the door pad disengaging because the battery died, and there was only 1 technician for the entire property. However, the entertainment & activities were very fun and engaging! Staff were very accommodating, helpful, and informative! Leo, Demario Rolly Polly and many others were wonderful. This resort left a bad taste in my mouth, There was very little regard for our complaint, and without a room change due to spring break, I absolutely will not book again. "

"👌"

"Beautiful property with exceptional customer service. "

"Room very clean, staff was very friendly and helpful. Pools were very clean and sun beds clean and comfortable. Wi-fi was excellent. But T.V. Was very complicated to find a channel that worked. Airport shuttle driver was knowledgeable and friendly, was excellent service. I would recommend and will stay a few days longer next year."

"Room, staff were good, entertainers were excellent, the ocean I don’t like (a lot of stones and grass at the bottom of the sea "

"Multiple pools and all were amazing!"

"The room was actually cleaner the day after we arrived than it was on the day we checked in, which was disappointing and not the standard we expected. The television in our room also did not work the entire stay. We reported the issue to the service desk several times each day, but an IT technician didn’t come until the night before we checked out. When you book a room, you expect the amenities to work. We were told they tried to call us, but we shouldn’t have to stay in the room all day waiting for maintenance while we’re on vacation. We should be able to enjoy the beach and the resort, not sit around waiting for someone to fix a television. At night we like to relax and watch local shows after a long day, and unfortunately we didn’t get to do that during our stay. Overall, it was frustrating and not the experience we expected."

"Had a wonderful stay at Hotel 39 in Montego Bay! The rooms were super clean, and the entire property was spotless, welcoming, and very well kept. The staff were incredibly pleasant and made the experience even better with their friendly and helpful attitude. It was also very affordable while still being comfortable and relaxing. I would definitely stay there again and highly recommend it to anyone visiting Montego Bay!"

"Although the room was clean and tidy, it was somewhat dated and the Wifi signal very weak. Food was very limited. The adjacent beach very small - not really suitable for families."