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"Great stay"

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Originally booked twin room however at check in was given an upgrade. However the room only had one double bed and a sofa bed. We had unpacked and decided just to stay in our allocated room. We had to make up bed pillows were too soft and not much filling. No pillow cases or duvet Cover. My friend had disrupted and uncomfortable sleep both nights. Soap dispenser in bathroom near sink had not been refilled. We also hung up our towels to resume next but housekeeping had taken them away and...

"Location and room and hotel decoration really nice Food very good Very good value for money"

"Great location, excellent, very helpful staff. Shower needs to be fixed. The glass partition only covers half the tub, so water keeps spilling on the floor"

"Everything was great except for the water pressure. Staff was amazing. Rooms nice and clean. Included breakfast was very good."

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"It was in the middle of everything which was awesome. Only downside is the room was very small. Shower was great bed was comfortable. Just no space to move around with two."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"Very well organize, helpful staff, and clean accomodation"

"Great location. Hotel is run down"

"The neighborhood is greta , the hotel magnificent"

"Thoroughly enjoyed our stay."

"Great location in Central London. Excellent Breakfast buffet. Cabs out front all day so easy to get around town."

"EVERYTHING about this property was perfection. The room, massages, staff. Will def go back."