"The food served is lousy. The food in the Sheraton club is even worse. The seating arrangement there is also bad. A 5 star hotel should be much better.
The room tried to be cyber and intelligent but in a stupid way. After one person goes out for a few minutes, the light and aircond would be automatically turned off even though another person is still in.
The arrangement of furniture is also bad. Inside the bathroom, the bath tub is arranged in such a way that after closing the sliding...
"We had a fantastic experience at this hotel. The staff were friendly and accommodating. The buffet dinner offered a wide variety of delicious options. Our room was spotless and comfortable. We thoroughly enjoyed our stay."
"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."
"Lovely stay at Citadines! The apartment was well equipped and even though we were about 20 minutes from the wall, the quality of breakfast and the apartment made up for it many times over :)"
"Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the...
