โรงแรมและที่พักในFelipe Carrillo Puerto

"Endroit magnifique en pleine nature. Personnel très gentil!"

"La ubicación super buena. El personal muy amable. Las habitaciones amplias y con aire acondicionado (mini split) también tienen estacionamiento muy iluminado y en general está bien.... En mi caso reserve de último minuto y estuvo lista la habitación cuando llegue... El único detalle es que se les olvidaron las toallas pero en recepción me las dieron"

"El personal muy atento La habitacion limpia pero si tenía un ligero olor a humedad. La alberca limpia Tiene variedad en alimentos pero no esta incluido en la reserva."

"Todo genial"

"Ubicación. Tamaño y limpieza perfecto. Recomendaría mucho una capacitación al personal. Se ven desorientados y cada uno te da información diferente. Precios de los alimentos por ejemplo. Me dieron 1 precio t al final me cobraron mas porque la cajero dijo que el mesero se habia equivocado Es un hotel bonito pero en cuestión de calidad en el servicio les hace falta mucho entrenamiento."

"The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

"Really convenient staying at the property. Staff was absolutely helpful."

"We left after a few days due to repeated utility failures. Expedia then refused to refund our unused nights. The problems: - Shower didn't work from check-in (low pressure, slimy floors) - Woke up to no running water - used drinking water bottles to get ready - Power outage killed WiFi during work call, spoiled groceries - Only one stove burner worked with their pans - Below-standard cleaning The Expedia issue: We contacted Expedia while at the property. Their agents told us to check out early...

"Las habitaciones son muy cómodas, agradables, bonitas, las instalaciones son muy bellas, trato muy amable del personal, zona de alberca con muchas hamacas, camastros, sillones, de muy buen gusto"

"I had an amazing stay at TAGO Tulum. The room was spacious, beautiful, and perfect for relaxing. I loved the his-and-her sinks and shower setup, plus the separate toilet room for extra privacy. The plunge pool was also very spacious, and the staff cleaned it quickly anytime I requested without a long wait. The food was fresh and good every time, and room service was surprisingly fast. The hotel itself is stunning and gives such a peaceful luxury vibe. I went during heavy seaweed season, but...

"Really special place. My one piece of feedback is to inject more choices in the all inclusive menu. We were there for 10 days and they should invest more in long stay guests. We ended eating off property a lot due to repetition and boredom"

"We stayed in a Teepee on the beach- used the public bathrooms. The public bathrooms were gross but all public bathrooms are- bring disposable toilet covers/witch hazel/wipes/hand sanitizer/etc. There is an option to stay in a teepee by the bathrooms. I could not recommend against that enough/ it smells horrible down there :) The teepee on the beach was so nice. It seemed like we were the only ones staying in those ones. There was this nice little area right outside of it with beach chairs and...

"We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused...

"UMi was a fantastic couples getaway. Even with the beaches in Tulum being hit with heavy sargassum, their staff was consistently raking and removing it so there were no interruptions to our experience. The property was amazing, the Ocean Front Master Suite was perfect. The hotel staff was friendly and always available to make ordering drinks or food easy. The staff confirmed restaurant reservations for us before our arrival. Food was great - the included breakfast was phenomenal! UMi's...

"I travel very much and Tulum has extremely high prices , I will think twice if I was to visit Tulum again"

"It’s a unique place. Quiet and friendly."

"Amazing experience and beautiful resort. Professional staff and great hospitality. Will sure go again."

"I absolutely love this hotel. It was one of a kind the most unique experience. The hotel was stunning. We fell in love. I definitely can’t think Fidel, Ismael and the crew at The Beach club. They made our trip beyond memorable. I love them so much. I wish I could send them letters every so often to keep in touch! They were awesome ppl with outstanding customer service !!"