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"Always a warm welc"

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Relaxing atmosphere and a cracking breakfast"

"Beautiful place will definitely stay again"

"Very clean in all areas. Friendly staff and lovely food."

"Room was clean staff were very nice and plenty of parking"

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"The hotel is situated in a nice rural location easily accessible from the M5 and close to the main towns of Worcestershire. I would characterise it as a gastro-pub with rooms rather than a hotel. There was some disappointment that my allocated room was completely different to the room photo on Expedia which had French windows. My room was an attic with skylights. It had unusual dimensions. A small bedroom and massive bathroom. The public areas needed refurbishment. The carpets in the public...

"We had a standard room which was suitably spacious for a comfortable stay. The check in process was simple and straight forward. Guest who book on Expedia (or other we sites) are required to pay £15 for spa access, whereas direct book guest pay £10 for the same service. The spa is nice, but it’s a bit small. It wasn’t very busy so I had no issues whatsoever. But if it’s busier be aware: the sauna and steam room fits 2-3 people only, the whirlpool is suitable for 4 people. The pool is very...

"Nice restaurant and the food was very good . The staff were a little distracted and you had keep asking for things . There was no shampoo or shower gel in the room. I had my own but strange there was none available ."

"Convenient location but felt fully immersed in the countryside. A beautifully maintained country house hotel with a warm welcome from an attentive team. We lunched from the bar menu and dined in the restaurant, both delicious. The spritz cocktails are heaven in a glass Wonderfully comfy bed and beautifully furnished rooms. Thoroughly recommended"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"Hello ! Location of the Hotel is very good in a nice peaceful surrounding ,the hotel car parking was a great help ,clean and quiet , Breakfast was good in a cosy room"

"The staff were fab, the room clean and located a short walk from the bullring without being noisy. Great location for me as I had a work conference."

"Lovely hotel, staff friendly and helpful. We used the pool and it was great, bedroom was refurbished clean and comfy beds. The breakfast was disappointing, they stopped serving at 9am, we arrived down to breakfast at 8.30am 2 adults and 2 9 year olds. We all wanted a full English breakfast but when we asked of the eggs, mushrooms and bacon were bring filled up as they were pretty much empty....we was told no because it was the end of service....there was still 30 mins to go. Plenty of other...

"It’s in a great location, should be peaceful from town depending on other guests. Needs TLC"

"We only stayed there for a night after seeing a play and I have to say it has exceeded our expectation greatly. The room is spacious. The bed is comfortable. And while it situated only a stone throw from Shakespeare's birthplace, it is very quiet. The in-the-room breakfast for a small fee is a very nice touch and we will definitely stay there again if we're in town. "

"Great location free parking"