รีสอร์ทใน Faleolo

"AMAZING staff. So incredibly warm and hospitable. 10/5 stars. I had a couple minor issues that were somewhat annoying. When I checked in I let staff know my room was missing a hairdryer and remote, and this was not replaced. Later than night I encountered a swarm of snails that had entered my unit. Of course not something hotel can control - it's the tropics. I asked to be moved to another room which was immediately accommodated. However upon arriving to the room I noticed there was no deadbolt....

"This is probably the best resort on the island by far. That being said, the check in and checkout times on my booking were not honored by the resort. Check in said 1pm, resort told me 2pm. Checkout was supposed to be 11am and we had an employee come and tell us around 10am that we could have a late checkout but would need to pay more. I showed them my checkout said 11am but they said they must not have updated the website. This was disappointing, very early, 10 am checkout. Breakfast was...

"Our villa had another one joining it and you could hear everything that was being said from our neighbours. Property had roasters that stared up from about 3am onwards which was super annoying. Check in and restaurant Staff were not overly friendly and the food was average."

"An absolute gem! Our room was spacious and very clean. The gardens are well kept, great onsite restaurants, staff were very friendly and helpful. Loved the deep pools. My son loved the kids pool. Loved how private and secluded it is with a five star resort feel. Needs some structural work on the decking and pools but ease of access to all other areas which are concreted. Cosmetic stuff. Have found our spot for Apia and will definitely return. Thank you Joe for being so attentive and all...

"The pool and the food were good"