อพาร์ตเมนต์ใน ฟาเกนแฮม

"Lovely small place just right for myself , wife and our Jack Russell, decent size kitchen and we had free Netflix which was a bonus."

"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

"The place was very accessibly to the city centre. The room was very clean, but some of the decor was a little tired. The bed was so comfortable. Lits of hot water for the shower. The staff were very friendly and helpful. Good value for money"

"Expedia confirmed my booking and took payment. Around two hours later, the host cancelled because of “an error with the calendar” — for a stay that was due the very next day. That alone was bad enough, but the refund process made it worse. It took two days and three phone calls to Expedia to chase a proper refund, after the first refund shown was only partial. So I was left with no accommodation, wasted time, unnecessary stress, and then had to fight to get back the money I should never have...

"We received a good welcome and thoroughly enjoyed our stay."