Search Hotels Near Fábrica La Aurora, San Miguel de Allende

"Casa 2 is extremely LOUD no where in the description does it state if you're sent to Casa 2 you'll be a block away from the main Hotel no sight of the San Miguel Church. We were never handed a key to our room, I was told computers were down and they could not generate a key. We were at their mercy to open my room door anytime we had to leave. TERRIBLE TERRIBLE ....DO NOT STAY HERE ... SHADY"

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"It was a beautiful property!! Loved the courtyard!! My only negative is they need to get air conditioning!! It was so hot but they did provide a fan!!"

"Pros: Great location—easy to walk everywhere Quiet and relaxing atmosphere Small, charming boutique feel Friendly staff, most speak some English Light breakfast included (fresh fruit, juice, coffee) with additional menu options Cons: Felt “nickel-and-dimed” with extra charges Charged for a broken keychain attached to the room key Charged for a cracked glass that appeared pre-damaged Food stored in the shared fridge (mangoes and yogurt) was taken Breakfast is quite light unless you order additional items Summary: This is a quaint, well-located hotel that offers a peaceful stay and friendly service. However, the experience was somewhat diminished by unexpected extra charges and issues with shared amenities. With a bit more attention to guest fairness and security, this could be a much stronger stay."

"Everything is very good Spa is amazing, very good their terapies Restaurant, hostess very inefficient, bad attitude"

"Lovely place to visit, would gladly recommend to anyone."

"The room was really nice clean and the people were very nice"

"The customer service we got was one of the best ever experienced, the whole staff made this stay way above expectations. Warm, sincere and real human interactions from the start."

"We loved the hotel. Its location is perfect, the rooms are very confortable. Would stay again"