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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Fantastic location, just a 5 min walk from Victoria station. Staff are great, so friendly. Room was lovely. It didn’t have the advertised chandelier though. The wardrobe wasn’t tall enough for my maxi dresses but i was able to hang them on the outside which was fine. Plenty of hangers. Gorgeous cake and cookies in room on arrival. Other than the tiny issues I can’t fault it. We didn’t have breakfast as it was rather expensive for what we would eat but the small plates we had one evening were...

"Great front desk staff and lovely friendly porters. Eager to help. We had a good time. "

"Spotlessly clean through out the hotel. Delicious breakfast. Reception staff, so very friendly and helpful. Concierge amazingly helpful. Stayed here often, many years ago and we are back and not going anywhere else."

"Clean room, curtain and light controls at the bedside. Excellent and attentive staff. Bus stop right in front of hotel and a short walk to Vauxhall station. Great location and view of the river. "

"Location was not ideal, but walkable.. Restaurants were amazing!"

"Great location! "

"La habitación muy espaciosa Con 2 teles Habitaciones muy cómoda y una salita de estar muy completa Desde sillones Un pequeño escritorio Y todos excelente"

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"The service at this hotel is exceptional, ditto the staff. Rooms can be on the small side, particularly the bathrooms."

"Awesome property, great staff and roomy comfortable accommodations. Breakfast is awesome. On-site restaurant (Kerriges) is superb. Quiet location close to shopping, shows and the Underground. Bring a device that can Cast your content to TV so you don't have to try to find something to watch on the confusing TV/Media System, the channel guide is awful. The WiFi is lightning fast and great for streaming."

"Good hotel next to huge park and very convenient with shops around."

"Enjoyed the adjoining family rooms overlooking the park. Breakfast in basement rooms was served promptly and was quite adequate. Staff were fantastic. Very friendly place to stay. "

"Beautiful hotel, area was very quiet and staff amazing. Close to overground with a handy Tesco express nearby too. Luxurious hotel. Thank you to Zakia for an upgrade into a suite with a balcony. Much appreciated"

"Good range of breakfast options. Staff were extremely helpful."