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"I had individual attention from Oliver and Peter. Very quiet. Bed was very comfortable. No meals, but there are options nearby."

"Quite underwhelming given the advertised photos. The rooms were dated and felt closer to a budget option such as a travelodge. A disappointing stay to say the least."

"Great place for a stopover. Very comfy, very reasonably priced."

"This hotel is the perfect location if you want to be close to Heathrow Airport. We rode the bus from the car rental place and it took less than 15 minutes. The staff was great. We were not there long, but they were a life saver, I was trying to schedule an uber but I could not get texts to confirm my identity. The hotel has a kiosk to order a ride. Never seen that before. So grateful!"

"A very nice hotel with versatile spa facilities, good restaurant in splendid Ascot area"

"Had to ask staff 2 times for new towels. No room clean up or refresh the entire week. Ran out of toilet paper. NO LIFT! Very difficult with a disability to navigate the stairs with luggage! Nothing looked as shown in the picture by EXPEDIA. Very Motel 6!"

"Basic but did the job"

"This is the 2nd time I've stayed here at The Raven and it certainly won't be the last. The staff are all fantastic, friendly, helpful, and even though they are all busy they are all really cheerful and take time to interact with you. Yes, admittedly the rooms look a little tired and dated, but they are clean, have everything you need and more importantly I sleep like a log here as the bedding is lovely and the beds extremely comfortable. Plus, staying on my own here as a female traveller, I felt...

"Great location to walk along the Thames ."

"Good location"

"Got a different room from original chosen it was for old people with needs.Not what I expected wasn’t happy but needed to stay the night.So no option just didn’t get the time to complain as I was too exhausted from travel,"

"Francesca was very helpful, I could store my bags, lovely old but modernly convienienced hotel."

"We stayed as part of a wedding party and were in the Hepburn suite. It's a beautiful wedding venue and a lovely place to stay over. Really lovely room, clean and very well presented. A lovely breakfast buffet. The staff were all very friendly and attentive."

"Nice fancy place to stay for visiting or business trips. Rooms are cosy. The garden is phenomenal! Food is quite pricey but very nice"

"Beautiful hotel and amenities."

"Excellent property including breakfast"

"The copper castle was an amazing place to stay, clean, comfortable, staff were amazing, children loved the animals and collecting egg's from the chickens in the morning. Owner's were very helpful and accommodating, will definitely be coming back for another stay."

"Fairly typical corporate hotel. Cold and uninviting, but generally clean and well lit, long and labyrinthine corridors, easy to get confused! Nothing special about the food, but beware hidden service charge, only realised after I'd paid and resent this on a simple bar meal where I've gone to the bar to order my overpriced beer."

"It was nice"