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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"A small but functional room, especially just for one person. It was comfortable with nice lighting and air conditioning. The breakfast was convenient and easy, and the lounge worked as place to rest in the evening as well. The bathroom door has a small gap along the edges (between the wall and door) and has no lock so this might be awkward if more than one person is staying."

"This hotel is over 50 years old and looks it. Run down and tired looking, especially the bathroom. They haven't changed anything for 50 years. There are better options in London especially for $200 !a night......look elsewhere folks."

"Stayed on 5th floor that had a/c problems. Sort of a suite setup with sitting area with desk/mini fridge/safe. Had free standing a/c unit and 3 fans. Breakfast included buffet plus 3 made to order choices. Convenient to Underground at street corner and express grocery mart and pharmacy next door."

"Great few night at the Park Plaza County Hall. I like their eco approach to the rooms and we took the option of not having ours cleaned everyday and we were therefore given a gift box of treats for this. This is a great scheme."

"Ottima posizione e prezzo giusto. L'unica pecca è l'aria condizionata dei pod che non si può spegnere"

"good location "

"Property is well located, close to many sites, restaurants, the Thames, etc. Stayed in the past at citizenM in Paris and our stay there was much more enjoyable. We expected the room to be small but the unique configuration of ours ( Room #807) seemed even less spacious. The dining options and food layout seemed less well done than Paris. The rooms needed to supply wash clothes and the charging port only worked from one USB port - very inconvenient. Facility otherwise was clean and well kept...

"lovely hotel, lovely room. The only downside was tea/coffee facilities in the hallway rather than the room - i like a tea in bed before i get up but didn't want to go and make it in my pjs! Disposable cups not very eco friendly either."

"Wonderful staff"