โรงแรมและที่พักในEratap

"Toilests are filty and run down the bathrooms have no proper shower and hot water .Cochroches everywhere no eating utensils no sheets on the bed only tiny blanket. Power points arent working, fan turn on no control full blast only. To make matters worst the care taker cant speak English French or Bishlama only Chinese just wondering where this care taker came from.We need someone to communicate with.The only one good thing there was the friendly security and the house keeping lady who...

"Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly...

"The staff prepared a very generous daily breakfast overlooking the serene water. They were so lovely and accomodating and are always there for a chat or to help out. Surrounded by amazing greenery and close to the centre. "

"Friendly staff, lovely atmosphere and great location."

"Beautiful spot but the lack of air conditioning and the fact that a storm made it so the beach breeze essentially stopped for the 2nd half of our week made it very hard to be comfortable. Food was amazing and so were the staff, however, just be mindful of the time of the year you go and maybe not in the hotter months."

"The place was absolutely incredible. Everything was clean and fresh, beautiful views and the food was amazing but most importantly the staff was the best part, every single one the wait staff, the cleaning crew, the drivers and the garden guys all were absolutely lovely and so friendly they always went out of there way to make you feel welcome and comfortable. It was the hardest part about leaving saying goodbye to them all. 100% recommend to anyone"

"Staff were super friendly and helpful"

"Yes"

"The Melanesian is a long-standing feature of the Port Vila accommodation scene and it's very well-priced. The Orchid Rooms are very pleasant but they all face onto the pool area. So you will want to have the windows shut if the music played at the bar and people's conversations bother you. The AC unit in my room did an OK job with keeping the room comfortable even with windows shut. The rooms have a good desk and small table for people needing to do work while there. The included breakfast...

"Right by the beach, amazing snorkelling, great staff with very helpful and kind manager. Food was delicious and cocktails delightful."

"Nice place. No hot water for 2 days a bit annoying. Requests not alqays completed."

"Location was good, resort rooms/apartments need work as the are aged and run down, only 1 kayak didn’t leak, no bikes, grounds and pool/deck was good, iguanas are locked in a small cage with nothing and overcrowded (should be at least a small bird aviary with a tree/shrub them in it), food was good, u have to ask for rooms to be serviced (u might get it). We had no water a few times and couple of nights, Beach was good. "

"Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem."

"Beautiful suite on 1st floor. Very quiet and spacious. Very comfortable bed and great amenities "

"I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned."