"Staff were friendly and accommodating. We used to luggage storage twice during our stay, once hours before check-in so we didn't have to carry our bags everywhere and the second time was after check-out so we could get breakfast and explore a little more before leaving for the airport. The room was clean and spacious and we even ended up getting an upgraded room than what we initially booked which was a nice surprise. We came here for a day trip to see Harry Potter and the Cursed Child, and the theater was a four-minute walk. Many places are walkable and we only used the metro card for to and from the airport. Overall, a great stay and I'd book this hotel again in the future."