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"Great hotel , excellent food. However the case where the refrigerator should have been was empty."

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"Room was larger than I expected. We utilized the shuttle to go to and from the airport and it was very quick and easy. Breakfast was a standard hotel buffet, but no complaints. The breakfast room was spacious and clean. I would stay here again. "

"Me gusta que tenga transporte desde el aeropuerto, cerca del mall, puedes ir caminando, tiene servicio de restaurante y bar."

"Overall we had a great stay Staff were very friendly and most helpful. Nothing was to much trouble. Breakfast was lovely and fresh. Definitely would stay again Thank you to all the staff that looked after us. "

"Loved my stay! The coffee shop, rooftop bar, club, all the amenities were wonderful. Hotel was beautiful, I went with the higher floor and did not regret it. Would book again and again."

"I would give zero stars if I could. Do NOT stay at Hotel Henri NY. I was overcharged by more than $1,000, and after months of trying to get this corrected, I still have not received a refund. I have contacted them repeatedly, and the lack of accountability is shocking. Management has completely refused to communicate with me—no callbacks, no real responses, nothing. It’s been months of being ignored over a very serious billing issue. This isn’t just bad customer service—it feels outright...

"The staff was very friendly. Very convenient location. "