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"The hotel was just basic and okay, and old too. Breakfast was bland, the hot chocolate machine didn’t work. Working with and walking to the car park was a bit chaotic. The car park was quite filthy and had homeless folks living there. Our room didn’t have a fridge in it….phew!"

"Great hotel, clean, comfortable, excellent staff,great breakfast, excellent location for Plymouth arena"

"Friendly staff"

"It was a nice hotel in a good location. Staff also nice and helpful. However my single room was TINY. Single bed squeezed in with wall at foot of bed, so my toes touched this when I stretched out. Ensuite was too small to include sink in there, so was in the bedroom. No window but a frosted window emergency door, leading me to think that where the room was was originally a corridor to this emergency exit. Also no towels left in room, which I did not notice until came back in evening when...

"Lovely scenic area around the property. Very quiet, clean and American style motel."

"Lovely place, lovely setting. Convenient for a Plymouth but quiet and picturesque, fantastic walks along the Yealm. And a great pub."

"Very nice Breakfast and good service."

"The room was utilitarian, at best, and cold. Staff were unable to get the heat turned on. After 2 days of requests a space heater was finally provided."

"Lovely hotel, great location, very comfortable bedding and spotlessly clean. Would definitely recommend them to anyone."

"Clean room, helpful staff, appropriate amenities. Parking was a little issue but this was outside of the staff’s control and they provided appropriate alternative parking as our initial space was taken by a member of the public"

"My experience at this hotel was very disappointing. The environment around the hotel did not feel pleasant, with many homeless people around the area. I understand that homelessness is a serious issue, but as a paying hotel guest, I expected the surroundings and overall atmosphere of the hotel to feel more welcoming and secure. The service was also very poor. The following morning, my wife and I went for breakfast and there was nobody available to assist us for more than five minutes....

"Hotel does need some maintenance doing, our room had some damp in a patch in corner. flakey paint on wall in bathroom. At breakfast there was a bulb going in the main light which was flashing all the time we were having breakfast. Fire exit handle was broken in restaurant and fire extinguisher needs looking at. Food at breakfast was very nice 👍"