Stayed here before and will definitely stay here again. Nice location, great food and wonderful room. This time we stayed in the winter time....the weather was great (not to hot) and the hotel wasn’t to busy. We were happy. As always; lied the food!
The hotel facilities where immaculate. the room was outstanding .everything is new and all details taken into carful planning . very comfortable bed .excellent breakfast Amazing views .our only regret was that our stay was to short !! we are planning our next vacation in aria again .
We enjoyed our stay very much. The room is very big and the view to the beach just Great. The balcony is accessible from both the bedroom and the living room. The service and all the staff are just perfect. The breakfast offers an enormous choice and is one of the best examples if the world famous Israeli breakfast. The same is true for the great dinner buffet.
The hotel feels old and somewhat run down. The staff was not overly friendly. In comparison to my other hotel restaurant in Israel, the Aria was the worst.
Our room hasnt been renovated yet, but was a good size with great balconies with stupendous views.
Service is AMAZING! To a person, every single employee we encountered was pleasant, helpful and made the whole stay very enjoyable. They responded immediately for questions we had. They sent help within minutes to reset the safe. We have food allergies and we graciously given alternatives. The dining hall is very well run with none of the frantic feelings I've encountered in past trips to Eilat. Fresh, abundant food.
Le séjour est globalement positif. Hôtel rénové en partie seulement.
Les chambres légèrement refaites, literie à changer. Plomberie carrément pas au niveau. Interrupteurs et peintures bof, tout n’est pas homogène. Bouilloire mal nettoyée, baignoire et pomme de douche honteuses. Chambre type suite mais pas vraiment luxueuse. Petit déjeuner rien à redire. Assez mitigé.
Too many things I have to complain. Very bad check-in experience because I waited for half a hour and was almost charged twice. I paid online beforehand while the receptionist required me to pay again, not believing in the bank records which I showed to him. After realizing it was a huge unprofessional mistake, the receptionist and the manager even did not give me an apology. The room is spacious but I can’t believe such an expensive hotel does not provide bottle water at all and there is no coffee machine. The towel is not clean and the fridge is empty so it is confusing why I was required to have 200 shekels deposit —- there is nothing in the room a guest can take away. By the way, the other two friends of mine were not asked to have deposit during check-in. The hotel has a wonderful location and equipment but with very AWFUL and double standard service!!!
Aria is right on the ocean with most room having an ocean view. There is a boardwalk with easy access to all the fun and shopping of Eilat. The buffet breakfast was phenomenal. Were six, and several also had massages at the spa and/ or went scuba diving. A vacation well worth the price!
Told I had an upgrade. Nice start until the air conditioner kept me awake! The noise was unbearable. I had told the front desk. They sent to people to fix it. They never repaired the system. Before heading out for dinner. Stopped by the front desk and they told me that on my return the repairers will come to my room. I called the front desk and was handed over to the night manager. His response was that repair staff said it was normal. I proceeded to record the noise. The next day after attempting a few times to speak with the day manager who finally apologised because she was so busy. All I was told was thank you for telling us and apologised. I even let her listen to my recording. Have they no idea how to overwhelm a guest? Clearly they don’t need guests to return.
Overall we enjoyed our stay but I want to write a fair and honest review to help set expectations for future guests.
Pros: nice, bright building and large rooms.
Location is good, being close to the very lively marina area but not too close.
Food is very good. We had half-board and there was good variety, quality and quantity
Reception staff was friendly and helpful and quickly changed our room when asked.
Cons: apart from reception staff, staff was mostly unfriendly, even surly. There is no excuse for that and it implies a training or employee relations issue. On checking out our bell boy literally fled from the car without a word - missing out on a generous tip.
Rooms are very bare and basic. Bed is good but there was no hairdryer or door on the bathroom.
Parking is described as free and ample but there is not enough free parking to meet hotel needs.
בחופשה משפחתית במלון שהינו בשתי סוויטות מרווחות ונעימות. נוף נפלא! שירות מצוין.
הבריכה והגישה לים נוחות במיוחד.
נהנינו מאד גם מהמיקום.
תודה לדוד בקבלה שנתן שירות אישי ומקצועי.
נחזור❣️
First trip to Eilat and it was lovely. Stayed in a 2 bedroom “Royal Executive Suite” at the Aria and have to say I was disappointed with the condition of room. Seemed quite a bit dated. Fixtures seems old, wood paneling was coming undone. For the price you pay (Israeli hotel rooms are expensive to start;) it didn’t feel it warranted the title “Royal Executive Suite”