"Clean room and great location.
Food wasn’t the greatest, and the televisions in the room aren’t smart tvs so can’t watch Netflix etc.
Internet isn’t the fastest despite being advertised as such."
"Let’s get the negatives out of the way - breakfast quality was dubious - not sure how they made scrambled eggs and cramped buffet area. The hotel is, of course, a Victorian railway hotel. The front windows need a clean. This is our second visit. Rooms are good. Would I rush back??? Probably not, but central location is a positive and parking (albeit at cost). The instructions if you are parking a car should be in capitals. THE PARKING ENTRANCE LOOKS LIKE A TAXI/STATION ENTRANCE. If you miss you are doomed to go a very long way round the one way system. It is a bit like landing on a snake that takes you from 97 to 4."
"Beautiful place to stay, comfortable, clean quiet and lovely gardens, castle itself is stunning visually, but seemed a little tired in places, corridors and entrances understand lots of footfall but perhaps a fresh scrub and some paint touch up. We had high tea and Prosecco and decided to stay overnight, as it was my birthday.still a very lovely place to stay."
"Every single member of staff we encouraged have been 10/10! When we first checked in there were issues with our shower and despite it being late at night they switched our rooms for us. The shower there was great, bed so comfy, spacious, plenty hangers and the fridge was very helpful. As much as I love staying at the sandman for SunnyCon we may need to consider other options due to the lack of air con as the warmth of the room caused me to be sickly at times, the fan helps a bit but I think air con would be a good investment for summer months."
"I was visting for work and it was really handy for North Tyneside Hospital. My only little complaint was there could have been more fresh fruit at breakfast but all in all a good stay"