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Best Western Queens Hotel

3.0 star property
Hotel in Dundee with 24-hour front desk and restaurant

Choose dates to view prices

Located in the city center, Best Western Queens Hotel offers a sophisticated retreat with practical amenities. Guests enjoy WiFi, meals at the restaurant, dry cleaning services, drinks at the bar, and free self parking for convenient city exploration.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is ฿2,075
฿2,491 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
TV
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
In-room safe
Daily housekeeping
Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room with Double Bed-Non-Smoking

Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • Sleeps 2

Standard King Room-Non-Smoking

Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • Sleeps 2

Superior Room with Double Bed-Non Smoking

Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • Sleeps 2

1 Double 1 Single, Non-Smoking, Family Room

Heating
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
Eco-friendly cleaning products provided
Television
  • Sleeps 4

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About the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU

What's nearby

  • University of Dundee - 1 min walk - 0.0 km
  • Dundee Science Centre - 3 min walk - 0.3 km
  • City Square - 7 min walk - 0.6 km
  • V&A Dundee - 7 min walk - 0.7 km
  • Discovery Point - 7 min walk - 0.7 km

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Muffin Break - ‬6 min walk
  • ‪The Library Café - ‬4 min walk
  • ‪The Braes - ‬2 min walk
  • ‪DCA - Dundee Contemporary Arts - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in the city centre
Take advantage of dry cleaning/laundry services, a bar and a restaurant at Best Western Queens Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • English breakfast (surcharge), a lift and meeting rooms
  • A 24-hour front desk, a porter/bellboy and luggage storage
  • Guest reviews speak highly of the first-rate property condition
Room features
All 53 rooms offer amenities, such as free WiFi and safes, in addition to free newspapers and room service.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • TVs with premium channels
  • Coffee/tea makers, heating and daily housekeeping

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Four Points Flex by Sheraton Dundee

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 177 reviews
The price is ฿1,629
฿1,955 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Lift (90 centimetre wide door)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

Is Best Western Queens Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Queens Hotel?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Queens Hotel on 10 Nov 2025 start from ฿2,075.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Queens Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Queens Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Queens Hotel?

Checkout is at 11 AM.

Where is Best Western Queens Hotel located?

Located in the heart of Dundee, this hotel is steps away from University of Dundee, Dundee Contemporary Arts Centre and Dundee Repertory Theatre. Dundee Science Centre and St. Paul's Episcopal Cathedral are also within 5 minutes. Dundee Station is 8 minutes by foot.

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Reviews

Best Western Queens Hotel Reviews

8.0

Very good

8.2

Cleanliness

8.8

Location

8.6

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 184 out of 597 reviews
Rating 8 - Good. 257 out of 597 reviews
Rating 6 - Okay. 98 out of 597 reviews
Rating 4 - Poor. 40 out of 597 reviews
Rating 2 - Terrible. 18 out of 597 reviews

Reviews

8/10 Good

Tereance

Liked: Cleanliness, amenities
Staff and the breakfast very good 👍
Stayed 2 nights in Oct 2025

4/10 Poor

Lyn

Disliked: Amenities
Best thing about this property was the parking.
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
We had a friendly welcome to the hotel and enjoyed our over night stay. The hotel is a grand old lady which. Is dated but well maintained. Our compact room had good views over the Tay and was well equipped. The bed was comfy and the shower pressure was excellent. The breakfast had a good selection and I like getting a pot of coffee. It made a good base for seeing Dundee.
Stayed 1 night in Oct 2025

8/10 Good

Anthony Gordon

Liked: Cleanliness, staff & service, amenities
Property is looking a little tired but the breakfast was five star and the lady nature d was superb, friendly welcoming and informative
Stayed 1 night in Sep 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very approachable
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bloody seagulls were that noisy it was funny. An outstanding hotel with a fantastic Scottish breakfast The staff are happy friendly and knowledgeable. Great stay. Thank you.
Stayed 2 nights in Jul 2025

4/10 Poor

Debra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and location were the best features of the hotel. The property seems understaffed overall, and in serious need of updating/repair. Wifi didn’t work with super complicated sign up process, rooms were very warm with no ventilation other than cracked windows and bathroom fan, bath tubs were very high off ground with no grab bars. I’m an able bodied, non-senior person but feared slipping and falling when getting in and out to shower. Great location, great staff, and great potential to be a gorgeous hotel.
Stayed 5 nights in Jul 2025

4/10 Poor

Barry

Disliked: Staff & service, property conditions & facilities, room comfort

Wouldn’t recommend

Very dated hotel badly in need of decorating and modernising. Windows didn’t open in room so was very stuffy and king size bed was 2 single beds stuck together with no over mattress so basically single beds. Breakfast was ok but had ran out of sausages first thing which is very poor blamed on deliveries but could be easily rectified at a local shop so a poor excuse but not a fault of the staff on duty. Wouldn’t stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally kind staff (all Scots are exceptionally kind) it's true its an old building. Floor slopes a bit here and there. Do ask for the quiet side of the building if bands are playing next soor
Stayed 2 nights in May 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort

Overnight stay but bit basic

Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Liked: Staff & service, property conditions & facilities
We stayed here for the Open at St Andrews and this was a convenient location. The room was outdated and in need of renovation but the location was excellent and the breakfast was solid.
Stayed 2 nights in Jul 2022

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort

Pleasant

The room was a bit run down but comfortable. The location is excellent. The girl on reception,Kimberly, was very friendly and helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Room comfort

Ok but dated

Booked kingsize bed but it ended up being 2 singles pushed together leaving a gap in middle Basic items missing (no iron and tv remote) Hotel could do with a paintjob was a bit dated Staff were pleasant and very helpful regarding missing items
Stayed 2 nights in Feb 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities
Very convenient to bus stations. Breakfast was great! No air conditioning, but fine with window breeze.
Stayed 3 nights in Jul 2022

10/10 Excellent

Beth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok

Excellent service and my room was ready early so they let me check in. Very nice staff. Hotel is very run down however, and there were hairs all over the sheets and shower that weren’t mine.
Stayed 1 night in Jul 2024

6/10 Okay

Marion

Liked: Cleanliness, staff & service, room comfort

Good location

The hotel was in a good location. Check in was excellent. Sraff very friendly. The hotel is a beautiful building with character and creeky floorboards. Our room was spaces and comfortable. Breakfast was lovely. Now the downside. The noise from the club next door was horrendous, Im all for young ones enjoying themselves but not wgen i have to listen to it for hours. Not a great sleep !
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
very old fashioned
Stayed 1 night in Oct 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good but old.

The hotel and the building is very old. The room was clean. But definitely needed updating. While the breakfast was small, it was very good. This is great for one or two nights stay, but I would not want to stay longer than that. The staff was excellent and very nice.
Stayed 1 night in May 2024

8/10 Good

Sue

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok but wouldn’t stay again

Staff at this hotel are excellent. We checked into our room to find the bed messy/slept in & towels on the floor of the bathroom. Clearly the room wasn’t ready for us! We were moved to another room which was ok but needed some attention! Bathroom mirror was filthy, floor dirty but we did have a clean, freshly made bed!
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and the tub was high and slippery. The bed was old and not comfortable. The sheets did not fit the bed. Would not stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was so bad.

The room smelt of wee. The carpet was horrible, the floor squeezed loudly so sorry whoever was below me. The food took ages and was not very nice. The cider was poured into a beer glass. None of it was like the pictures sold it. Never will i go to a best western again.
Stayed 1 night in Oct 2024

4/10 Poor

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expedia did not inform me of refurbishment of this hotel , there was no restraurant or bar facilityTV did not work no signal , no towel change after use
Stayed 2 nights in Jun 2024

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities
Smelly deodorants , no air , windows don’t open
Stayed 1 night in Jul 2022

6/10 Okay

Jen

Disliked: Property conditions & facilities
The hotel is too old, size of the room fine, but the washroom is not good enough. The bathtub is slippery and I slipped and hurt my head when I get into the bathtub. Besides, the floor in the bathroom is slippery too. The window in 4/F, half of the window is covered by concrete, the building decoration, no window view. The window in 2/F is fine. The room has high ceiling, but the window is too small. I’ve reserved 2 rooms, but they arranged one in 2/F, one in 4/F. Which makes us inconvenient to take care kids. They should aware it when we made the reservation.
Stayed 2 nights in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The queen's hotel is probably as old as Dundee. When I walk into reception the floors are that old we bounced as we walked. There was some Dutch customers at reception with us and they was actually bouncing on the floor looking not impressed at all. 3 times I had to have my door card re magnitized. The TV remote never worked I even tried new battery s. The net curtains looked as though they had never been washed and they had holes in them.grout from the bathroom floor and walls was missing. When I went back into my room the following day nothing had been done. No bed made the towels was where I left them. I had to go back to reception to ask for tea and milk for the room. Walking on the room floor was so noisy they creaked every step we took. I paid £ 84 per night for this hotel and I was very disappointed. That's room only. To be perfectly honest it was like walking back into the 1980s. I am seriously considering contacting the health and safety executive to check out the fire and safety of this building. Best western hotel?. If this is your best you should be ashamed.
Stayed 2 nights in Jun 2022