Search Hotels in Downtown Napa, Napa

"We stayed at the two-bedroom suites for two nights and the room was clean and well decorated with modern touch. The people there from house cleaning lo the way to the front desk and valets are amazing. "

"Easy check in. Nice breakfast. Great location. "

"Adequate for overnight stay"

"Was very pleased with this hotel. Would definitely recommend it! Great location as it is kind of central to downtown and Yountville. "

"I was disappointed that my room did not have a balcony as I expected. I did not expect to have one of the rooms that has a balcony overlooking the river, but I at least expected a balcony with a "city" view. After initially moving into my room, I checked the property's website my room and, indeed, there is a picture showing a balcony. It appears that some Kings have a balcony and some do not. I recommended that their website be updated to distinguish between the two types of rooms. I brought this up to the front desk staff, and they were able to move me to a King room with a balcony. I must say though, they could have "knocked it out of the park" by moving me to a room with a balcony onto the river (mine looked out onto the parking lot). I want to specifically call out Marisol who is the person who checked me in and then followed up on my situation later in my stay. "

"The staff was friendly and quick to respond to the customers."

"The staff wasn’t able to find our reservation and had to wait for the manager to come which took forever. The picture of the room as advertised on their website has a balcony but it actually doesn’t. "

"Very spacious and clean rooms with great golf club view."

"I am very disappointed with my recent stay. We arrived to find our room was not ready at the promised time, which was already an inconvenience. Once we were finally able to check in, the condition of the room was unacceptable: the air conditioning was non-functional, the sliding door lock was misaligned and did not secure properly, and the bathroom was poorly cleaned with visible mold. To add to the frustration, the level of service was lacking; when we checked in, the front desk was actively handing out cookies to other guests but neglected to offer us the same, which felt dismissive after the delay we had already experienced. I expected a much higher standard of service and maintenance from a DoubleTree."