โรงแรมหรูใน Dordrecht

"The room did not get cleaned until I went to the front desk and requested that it be done. NO phone. NO safe. Only 2 towels …. that were not changed each day. A marking on the bedding showed that they were not changed until day 3. Front office staff also worked the bar … also worked the computer center etc etc etc. "

"Kamer was nieuw en super schoon en netjes. "

"Mooi gebouw, fraai ingericht, mijn kamer had zelfs uitzicht op een tuin. Personeel is zeer gastvrij."

"the room was mostly clean, just kind of damages on the walls and such, very nice bathroom, and very close to a tram stop if you’re looking for public transit. the front desk isn’t always staffed but there’s a literal ring doorbell and everyone i spoke with was very kind!"

"A magical stay - beautiful theming, amazing location for park entry, incredible food and outstanding customer service from multiple members of staff, and in particular from Sascha - thank you so much for a wonderful stay! "

" paid £410 for a 2 night stay. Upon check in I was presented with a list of rules (empty bins, strip beds on departure amongst others) and asked for a €400 deposit for any potential breakages of which couldn’t be processed due to restrictive refund policies. The attitude and lack of help and welcome from staff was the worst I’ve ever experienced. No attempt to understand or put things right. The propertiy was amazing just like the pictures. The welcome and customer service was overlooked and...