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"The good: location and view. Right on the beach. The ugly: the pictures I saw when booking are not at all what we got. The bathroom was full of mold (we complained and no one came back to clean), mattress and bedding with stains of urine!! (we complained and we were told we are overreacting and this is “normal”; they did bring new bedding but also not really clean so we got our own). We wanted to leave and get a refund but they did not agree to they, and only offered to change a room (same dirty old thing). The building is undergoing some construction inside (very hot in the lobby and in elevators). Overall very run down. Too bad for such a beautiful location. I have taken multiple pictures and happy to share "

"We arrived at 3:00 AM after a long 13-hour trip with the kids. The reception staff member, named Omri, was fantastic to my family, especially at such an early hour. He went out of his way to ensure we had the best possible experience. What a great person!"

"I recently stayed at Master Haifa Apartments, and I have to say, it was an excellent choice. From the moment I arrived, I was impressed by how clean and spacious the apartment was. The modern decor and comfortable furnishings made it feel like a true home away from home. I especially appreciated the fully equipped kitchen, which allowed me to prepare my own meals easily. The location was perfect right on the beach—close to the rail station so getting around was a breeze. The neighborhood felt safe and lively, with plenty of shops and restaurants nearby. Staff were very responsive to all our questions. They were always available to answer questions and made sure my stay was comfortable and hassle-free. Overall, I felt I got great value for the price, and I would definitely recommend Master Haifa Apartments to anyone visiting the area. It truly exceeded my expectations!"

"the host/ owner was very friendly; she built the place with much love, and we could feel it in every corner even though we only stayed one night. i would definitely go back next time I am in israel."