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"Walls are paper thin. We literally heard snoring all night from the room next to us. Also, the smell of cigarette smoke kept coming into our room. Rooms were nice and clean. The view was 🔥."

"Very comfortable stay"

"Beautiful views"

"Valet parking was easy and worth the extra money to be able to take your car in and out of it a few times during your stay. Hotel room had great views on the 18th floor with tall ceilings. Room was clean and had everything I needed and lots of space. The bathroom barn door style was sticking at one point and maintenance came immediately to fix it. Friendly staff. Comfy beds great location to shopping, river walk, parks, Navy Pier. no complaints. "

"Great room setup (4 daughters and mom/dad). BUT needed sheets and pillows for fold-out couch and took way too long to get. Overall, great stay."

"Upon check-in, Alex was kind and helpful. He gave us some great tips about the hotel and some things to explore and where to eat. Alex was moved by our mother-daughter trip before my daughter travels to Spain to study. He even left us a sweet treat which was a perfect end to our evening. The room, the view, and the shower were absolutely perfect! We will be back to Chicago and because of Alex we will only be staying at L7 when we do. Thanks for your kind words, Alex."

"There was some type of construction going on at the end of our hall that was loud and woke us up more than once. "

"Really enjoyed my stay! Clean and close to things!"

"Great property with great bathrooms"

"Very comfortable stay."

"Very nice hotel. Did not get the chance to really explore or use any amenities. Very nice hotel for a quick overnight trip."

"Todo el personal muy amable, los cuartos limpios y cómodos y la ubicación inmejorable!! Definitivamente regresaré"

"The room is clean. The location is great with many nice shops nearby, including the Starbucks Reserve Roastery. It’s within walking distance to Navy Pier, Willis Tower, boat ride and many other architectural marvels. The breakfast is good with some variations each day. The staff are generally friendly and helpful. "

"Great hotel! Only problem was it’s on a noisy street. Even on the 11th floor we were awakened by street noise."

"Was very clean and quiet. The only thing is panel on the back of the bathroom door was coming off. Besides that I would stay here again. There was a ton of space in our room."

"Its a bit laid back. Professionalism is a bit lacking. Everything from the slow lifts to the front desk takes time. Keys may not work, key staff may be missing, wrong billing may occur - its part of the package! Hotel would be better served by the staff being more accomodating and helpful. Considering the price and the ownership, more is expected. Location is very very good. Overall, unlikely to stay again."