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"Disappointed to find things broken in the room on check-in and dirty drawers and carpet. No where to out toiletry bag in bathroom. To be charged £15 a night for parking as we didn't book directly is ridiculous as therebis free parking on the road outside and a m permit carpark next door that charges less."

"The whole hotel is only around a year old and everything still seems like it's brand new. The breakfast was superb, the room was really nice and there's excellent on site parking in the two level underground carpark too. Will definitely be going back - Thanks."

"Pool, hot tub, breakfast (extra charge) and Sam on front desk were excellent. Let down by heating not working for three nights we were there and single glazing so made it cold. Requested from other member of staff extra pillows (pillows were really soft), extra quilt and plug in heater due to heating in room not working but nothing was available. Expedia listed as 11am check out but it’s 10am."

"As expected, a very comfortable stay. Howe, it was rather odd and annoying to find out that room heating temperature was centrally controlled. You had to go to reception to tell them your room no. and they would adjust your preference!! Annoying and most unusual …never encountered this before. Otherwise all good."

"The hotel provides good value accomodation, and has superb sea views. The breakfast was excellent, and the room was comfortable. Free parking was available."

"Brilliant hotel with many things to keep the family entertained. Great breakfast. Room could do with some updating but location brilliant too. Would definitely stay again."

"Fantastic hotel. Amazing facilities and i had a really good breakfast. Very happy thanks 😁"

"Would have been nice to have a nicer place to sit out side other the bench tables not suitable for people with disabilities"

"Friendly staff."

"•no lift to rooms •breakfast wasn’t very nice •bad evening meal selection and you’re tied into a set 3 course meal •no entertainment •showers that scream at you •steps to use the bathroom in rooms •no working wifi for tv and signal poor in general •fire alarms going off at early hours in the morning for a long amount of time for no reason. *rubbish left in our room when arrived. •no real double bed, two singles pushed together. •towels provided are tiny. •duty manager let himself into our room...

"We only booked one night as we were attending a show at the Princess theatre...kind of glad as our room was sadly in need of maintainence and cleaning."