โรงแรมและที่พักในซัมเนอร์ คาวน์ตี้

"Our room was uncleaned. We found someone’s AirPod in one of the unchanged beds. The bathroom door was literally disintegrating onto the floor. The front desk staff was not helpful. The photos they provide are very misleading. We chose to leave and find a new place to stay. "

"I didn't really understand the knowledge of their staff when it comes to charge a deposit and I am wondering how doesn't take along to release the deposit money while once you have checked out, the workers should be able to report with in 6 hours or less but the deposit has been on hold almost three days. Cleaning it wasn't very super, just average!"

"Did not stay for breakfast."

"The room was disgusting, we had to go buy bleach to clean it. There were roaches and the manager was rude. The only reason I gave it a 1 star was because of the sales director Pam. She tried to make it right but I just feel like you can’t undo bad customer service."

"Room was nasty. Pet friendly though. Coukd be a nice property "

"Staff and suite were nice. Not happy the pool was not open."

"Parking was safe and easy"

"perfect "

"After checking in at 11:00 pm after a long day of driving all we wanted was a little television and a comfy bed. The tv in our room did not work. After talking to the front desk in the morning we were informed that a whole section of the hotel was with out tv. First question to them was why were we not informed at check in (they already knew),or put in a different section of the hotel were our traveling companions room was. When asked for some sort of compensation they said they couldn't do...

"Clean new hotel. Staff was very unfriendly at check in and check out. Acted like we were a bother. "

"The room was so clean and the bathroom was large. 10/10"

"Our stay was not what we expected. The indication was that there was an outdoor pool. Since the temperature called for a couple of days above 80 degrees we looked forward to the pool, but were only informed that it was still closed since Covid. We also expected a free breakfast, however we were informed on arrival that they also had not offered breakfast since Covid. This was not the stay we expected."

"We had a wonderful stay. Our room was comfortable. Great breakfast "

"Great"

"People above us were very loud. "

"It’s a new hotel so everything is really nice. Beds are so comfortable and rooms are clean"

"Clean room. Very quiet area"

"The only complaint I have is that we were there for a couple days and there wasn't know me with the breakfast"

"While the room was clean, staff was friendly, and breakfast was good, the bed was the hardest most uncomfortable bed I’ve ever attempted to sleep in. The pillows were fluffed nicely but as soon as you put your head on it, it was flat. I will never stay here again. "

"Nice hotel. "