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"The staff were great, the rooms were clean and modern, but they are the only positives, don’t really know how it’s a four star hotel? The car park is 100m walk behind the building and doesn’t feel secure in the slightest, I hope building was wrapped in scaffolding, not that this matters because the windows are frosted so you cannot see out of them, but more importantly you have to leave a £50 deposit, as a business traveller who stays in two hotels a week across the UK and Europe, this is the...

"No complaint. "

"Wow in every aspect. We stayed in the Jane Seymour suite for 2 nights, its a lovely spacious room with tea/coffee making facilities and delicious shortbread biscuits. Milk and bottled water were also provided in the fridge. Plenty of sockets around the room. Bathroom equipped with both shower and roll top bath with plenty of Lewis and Cole toiletries. Storage closet with safe,ironing board and iron,hanging space and shelf with ample space to store suitcases etc. Free parking was superb and there...

"Room was clean and hotel a great location across from train station."

"We stayed in a garden room at the hotel, and this was fine for a long weekend's stay and I'd happily use it again. The room was clean and tidy with good furnishings. The en suite bathroom too, was well appointed. There were some tea and coffee making facilities which we made use of and were fine. The location was ideal for us. Easily walkable from the railway station and very close to the river, bridge over the Thames and its associated amenities. It is also within easy walking distance of...

"Rooms were very clean! Shops were just a block away! The park was very close"

"after booking and paying up front, we arrived to find the hotel closed and like a building site, it should never have been advertised."