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"Really nice property in a not so nice area. Clean and air conditioned. If you’re planning on staying at the hotel the whole time- you may enjoy it. The staff was good and breakfast was good. About a 40 min walk from the old town. Not much going on nearby- if you like to do things other than sit at the pool/beach all day. there isn’t much nearby. But that’s Crete in general; not the hotels fault. Very loud DJ late one night"

"Personnel très accueillant et souriant outre la plage qui est superbe"

"Nous avons passé un excellent séjour au creta palace, les piscines sont magnifiques, les enfants ont adoré l'aquapark, la nourriture est bonne et variée. Un grand merci à Stratakis, le responsable Food and Drink, pour son professionnalisme, le service était irréprochable !"

"Das Hotel sowie Service und Personal waren herausragend. Wir haben den Aufenthalt in unserer Luxury Villa mit Sea Front Lage sehr genossen. Kleinigkeiten könnte man beanstanden was für ein Hotel der Größe allerdings normal ist. Die einzige kleine Empfehlung wäre die Schlafmöglichkeit im EG zu ändern. Das wäre aber auch schon alles und der Urlaub war rundum wundervoll! Wir werden wieder kommen und sprechen eine klare Empfehlung aus."

"Well thought out for families, still allowing sufficient space for privacy/quiet time for a couple with only child. Lots of activities and areas for our child to make friends. Excellent food, all the staff (particularly the unsung service heroes) were superb. A wonderful experience. Book any restaurant meals as early as possible!"

"I booked last minute for one night before I was leaving Crete, basically just needed a clean room to sleep in before my flight back in the morning. Sounds simple? Well, it was not. Upon check-in, the clerk (the one employee there who was very lovely, and helpful) offered to "upgrade" me to a waterfront bungalow. Once arriving in the room, it seemed very outdated, but not in terrible condition & came with a patio w. a great sea view. Since I was there for one night, it seemed fine. Then I...

"You cannot fault this hotel. The rooms were bright,spacious and the beds were oh so comfortable. There was a wide and varied choice of food. But I think what stands out the most was the exceptional staff. Their customer service was second to none. Nothing was too much trouble. They were flexible and helpful. I would especially like to mention both Lisa Smith in guest services and Despina who was serving in the water park bar. Both went out of their way to be kind, helpful and extremely friendly....

"Fantastic location with its own set of private coves. We really enjoyed our stay. The staff were attentive and welcoming. Great to watch the sunrise and sunset."

"Excellent accommodation ,super helpful staff ! Highly recommended"

"Bonjour, nous sommes arrivés très tard dans la nuit, l'accueil était de très bonne qualité, nous avons même eu le plaisir d'avoir un repas chaud qui nous attendait dans le restaurant, merci pour cette super attention. Toutes les personnes travaillant dans cet hôtel sont super sympa et souriant et à l'écoute des clients. Que dire du personnel, pour le service restaurant Eva et Eleni💪 qui ont été bienveillantes dynamique,souriantes, avec toujours de bonne humeur bravo à Elles, ne changer...

"We had to wait 20-30 minutes for our room despite it was already check-in time. Great position and sea view. Rooms are just ok."

"Eine hervorragende Unterkunft! Das Personal sehr freundlich und zuvorkommend!"

"Nice and clean hotel. The biggest benefit is good location and free sunbeds. Pool area is also nice and clean. In September it was not crowded at all. Good selection of food for breakfast. In person it looks a little less fancy then on the pictures, but the discrepancy wasn’t too big. Also some of the power sockets in our room didn’t work."

"Traumhaftes Hotel. Wir hatten ein Swimup - Zimmer. Super. Sehr leckeres Essen. Tolles, freundliches Personal !"

"We stayed at the Syntopia Hotel for our summer holiday. The staff are incredibly friendly and helpful, they put in extra effort to get to know you and ensure you are having a lovely holiday. A few days into our holiday, they were automatically bringing our favourite drinks to our table at meal times which was very lovely! The food had such a good variety with a different focus every other night. We particularly enjoyed the Asian night. We would recommend staying at the Syntopia to everyone!"